Guest-First F&B Service Pro

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Protea Hotels by Marriott® is seeking a Food & Beverage Service Expert in Cape Town. You will engage with guests, set up and maintain dining areas, and coordinate with kitchen and other staff to deliver a memorable dining experience.

The role emphasizes hospitality, safety, and professional appearance, with responsibilities across guest relations, service accuracy, and cash handling when applicable.

Qualifications

• Education: Higher Education, Diploma or equivalent.
• Related work experience: at least 1 year in a related customer service/food & beverage role.

Responsibilities

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each guest with a smile and greeting.
• Anticipate guests' service needs and act on preferences.
• Provide a fond farewell to guests.

Education

Higher Education Diploma or equivalent

At least 1 year related work experience

Job description

Protea Hotels by Marriott® is seeking a Food & Beverage Service Expert in Cape Town. You will engage with guests, set up and maintain dining areas, and coordinate with kitchen and other staff to deliver a memorable dining experience.

The role emphasizes hospitality, safety, and professional appearance, with responsibilities across guest relations, service accuracy, and cash handling when applicable.