F&B Service Expert_SA

Protea Hotels by Marriott®; Durban; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Protea Hotels by Marriott Durban is seeking a Guest Service Expert to deliver memorable guest experiences at 14 Palm Boulevard, Umhlanga Rocks. This full-time, non-management role focuses on front-of-house service, guest interactions, and maintaining standards.

You will assist in seating, coordinate with the kitchen, and ensure cleanliness and professional appearance. High school diploma and less than 1 year related experience preferred; no supervisory duties required.

Qualifikationen

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Aufgaben

• Set tables and serve guests, ensuring a welcoming experience.
• Communicate with the kitchen to coordinate orders and service.
• Interact with guests, take orders, and attend to requests.
• Maintain cleanliness of work areas and supplies, and ensure professional appearance.

Ausbildung

High school diploma or G.E.D. equivalent

Jobbeschreibung

Additional Information

Job Number 26131608

Job Category Food and Beverage & Culinary

Location 14 Palm Boulevard, Umhlanga Rocks, Durban 4320, South AfricaVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.