Guest House Manager | Lead Hospitality & Guest Experience

Placements24; LegKraal Gate; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

On-site accommodation

Staff meals

Friendly environment

Career growth

Competitive salary

Zusammenfassung

Placements24 is seeking a dedicated Guest House Manager for a charming guest house in Mahikeng, North West. This hands-on role covers guest bookings, check-ins, housekeeping, breakfast service and basic maintenance, with responsibility for a small team and daily reporting.

You will ensure excellent guest experiences, manage supplier relationships and maintain financial records. On-site accommodation may be provided, and weekend/public holiday work is required to keep the guest house running

Qualifikationen

• Previous experience in hospitality management, preferably in a guest house or boutique hotel.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic knowledge of property maintenance and housekeeping standards.
• Proficiency in booking systems and basic accounting software.
• Flexible hours, including weekends and public holidays.

Aufgaben

• Manage daily guest house operations to ensure high service and guest satisfaction.
• Handle bookings, reservations, check-ins, and check-outs efficiently.
• Oversee housekeeping and maintain high room standards.
• Manage breakfast service, including prep, presentation and quality control.
• Supervise and train guest house staff and foster a positive work environment.
• Manage inventory and procurement of supplies.
• Handle guest inquiries, requests and resolve issues promptly.
• Oversee basic property maintenance and appearance.
• Maintain vendor relationships and procure services.
• Prepare daily financial records and reports.

Kenntnisse

Hospitality management

Customer service

Organizational skills

Multitasking

Booking systems

Accounting software

Problem solving

Attention to detail

Driver's license

Tools

Booking software

Accounting software

Jobbeschreibung

Placements24 is seeking a dedicated Guest House Manager for a charming guest house in Mahikeng, North West. This hands-on role covers guest bookings, check-ins, housekeeping, breakfast service and basic maintenance, with responsibility for a small team and daily reporting.

You will ensure excellent guest experiences, manage supplier relationships and maintain financial records. On-site accommodation may be provided, and weekend/public holiday work is required to keep the guest house running