Live-In Guesthouse Manager — Elevate Guest Experience

Kendrick Recruitment; Gauteng; On-site; ZAR 391,000 - 446,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced and hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape. You will oversee day-to-day operations, ensuring exceptional guest experiences and maintaining high standards of service and property presentation.

This role requires strong leadership, organisational and administrative skills, with hands-on management of housekeeping, maintenance and staff.

Qualifications

• Experience in Guesthouse/Lodge or Hospitality Management.
• Strong leadership and administrative skills.
• Excellent guest relations and communication.
• Hands-on approach with ability to manage multiple tasks.

Responsibilities

• Oversee the daily operations and management of the guesthouse.
• Manage guest enquiries, reservations, check-ins and check-outs.
• Ensure excellent guest relations and handle any guest concerns professionally.
• Supervise housekeeping, maintenance and general property upkeep.
• Manage staff, schedules and operational requirements.
• Monitor stock levels, supplies and purchasing.
• Ensure the property is well maintained and presented to a high standard.
• Manage administrative duties and operational reporting.

Skills

Leadership

Organizational skills

Guest relations

Communication skills

Problem solving

Hands-on approach

Job description

Kendrick Recruitment is seeking an experienced and hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape. You will oversee day-to-day operations, ensuring exceptional guest experiences and maintaining high standards of service and property presentation.

This role requires strong leadership, organisational and administrative skills, with hands-on management of housekeeping, maintenance and staff.