Guesthouse General Manager - On-Site Housing & Growth Leader

Placements24; Rustenburg; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

On-site accommodation

Hybrid work model

Company car and fuel allowance

Executive bonus structure

Job summary

Placements24 in Rustenburg, South Africa, seeks a seasoned General Manager to lead a guesthouse operation, delivering exceptional guest experiences and maintaining the property’s strong reputation.

You will oversee front office, housekeeping, maintenance, and F&B where applicable, manage staff and budgets, and drive marketing and profitability while ensuring health and safety compliance.

Qualifications

• 3+ years in hospitality management or supervision.
• Experience with budgeting and cost control in guesthouse/hotel settings.
• Strong leadership, guest relations and operational oversight.

Responsibilities

• Oversee daily guesthouse operations including front office, housekeeping, maintenance and F&B where applicable.
• Lead and develop staff, ensuring performance, training and motivation.
• Manage reservations, guest inquiries and ensure outstanding service delivery.
• Maintain cleanliness, safety and presentation standards across the property.
• Control procurement, inventory and costs to ensure profitability.
• Develop and implement marketing and sales strategies to attract and retain guests.
• Oversee budgeting, financial reporting and cash flow management.

Skills

Leadership

Staff Management

Budgeting

Guest Relations

Operations Oversight

Property Management Systems

Communication

Customer Focus

Team Collaboration

Flexibility

Education

MBA

Tools

Property Management Systems

Job description

Placements24 in Rustenburg, South Africa, seeks a seasoned General Manager to lead a guesthouse operation, delivering exceptional guest experiences and maintaining the property’s strong reputation.

You will oversee front office, housekeeping, maintenance, and F&B where applicable, manage staff and budgets, and drive marketing and profitability while ensuring health and safety compliance.