Luxury Guest House Manager | On-site Housing & Benefits

Placements24; George; Sur place; ZAR 300 000 - 420 000; Plein temps

Avantages offerts par ce poste

On-site accommodation

Housing allowance

Health insurance

Professional development

Résumé du poste

Placements24 is assisting a luxury guest house in George, Western Cape, to find an experienced Guest House Manager. You will lead daily operations, ensuring impeccable service, seamless bookings, and guest satisfaction in a refined, intimate setting.

The role requires at least four years in hospitality management, strong leadership, budgeting skills, and excellence in guest relations. You will manage a small team, coordinate with suppliers, and uphold the property's high standards while

Qualifications

• Four+ years in hospitality management or luxury guest houses.
• Strong leadership and team management skills.
• Experience in budgeting and cost control.
• Proficiency with reservation systems and computer literacy.

Responsabilités

• Oversee all guest accommodation activities including bookings and check-in/check-out.
• Train and manage housekeeping and maintenance staff to maintain luxury standards.
• Develop service standards aligned with a high-end guest experience.
• Manage suppliers and inventory for amenities, linens, and F&B supplies.
• Handle guest inquiries and complaints with exemplary service recovery.
• Prepare and manage the guest house budget and control expenses.
• Ensure compliance with health, safety, and licensing regulations.
• Coordinate with external service providers as needed.
• Maintain property's aesthetics and oversee minor repairs.
• Foster a welcoming, personalized atmosphere for all guests.

Connaissances

Hospitality leadership

Guest service

Budgeting

Operations management

Outils

Reservation systems

Property management system

Description du poste

Placements24 is assisting a luxury guest house in George, Western Cape, to find an experienced Guest House Manager. You will lead daily operations, ensuring impeccable service, seamless bookings, and guest satisfaction in a refined, intimate setting.

The role requires at least four years in hospitality management, strong leadership, budgeting skills, and excellence in guest relations. You will manage a small team, coordinate with suppliers, and uphold the property's high standards while