Housekeeping Manager

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Medical aid contributions

Staff discounts

Professional development

Job summary

Placements24 is seeking an experienced Housekeeping Manager for a well-established hotel in Mahikeng, North West. The role oversees daily housekeeping operations, manages inventory of linens and supplies, and leads a team to maintain top-tier cleanliness and presentation for guests.

The ideal candidate will have strong leadership, meticulous attention to detail, and a commitment to excellence in hospitality standards.

Qualifications

• Previous supervisory role in hotel housekeeping.
• Knowledge of cleaning techniques and sanitation standards.
• Excellent organizational and time management skills.
• Ability to lead and motivate a team.

Responsibilities

• Supervise and direct the daily activities of the housekeeping staff.
• Develop and implement cleaning schedules and standards for guest rooms and public areas.
• Ensure all areas are maintained to the highest cleanliness and presentation.
• Manage inventory of cleaning supplies, linens, and guest amenities; control costs.
• Conduct regular inspections of guest rooms and public areas for quality and maintenance issues.
• Train new housekeeping staff on standards, procedures, and safety.
• Manage the lost and found process efficiently.
• Coordinate with Front Office and Maintenance to ensure guest satisfaction.
• Monitor staff performance and provide feedback and coaching.
• Ensure adherence to health, safety, and sanitation regulations.

Skills

Supervisory experience

Leadership

Attention to detail

Strong communication

Job description

About the Role

Our client, a well-established hotel located in Mahikeng, North West , is seeking a meticulous and organized Housekeeping Manager . This crucial role is responsible for maintaining the highest standards of cleanliness and presentation throughout the hotel, ensuring a comfortable and hygienic environment for all guests. The Housekeeping Manager will lead the housekeeping team, manage inventory of linens and cleaning supplies, and oversee the daily operations of the department. The ideal candidate will have a keen eye for detail, strong leadership skills, and a dedication to excellence in hotel cleanliness and guest satisfaction. This is an excellent opportunity to contribute to the operational success of a respected hospitality establishment.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping staff.
• Develop and implement cleaning schedules and standard for guest rooms, public areas, and back-of-house spaces.
• Ensure all areas of the hotel are maintained to the highest standards of cleanliness, tidiness, and presentation.
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels and controlling costs.
• Conduct regular inspections of guest rooms and public areas to ensure quality and identify any maintenance issues.
• Train new housekeeping staff on hotel standards, cleaning procedures, and safety protocols.
• Manage the lost and found process efficiently.
• Coordinate with the Front Office and Maintenance departments to ensure guest satisfaction and prompt attention to any issues.
• Monitor staff performance and provide feedback and coaching as needed.
• Ensure adherence to all health, safety, and sanitation regulations.

Requirements

• Previous experience in a supervisory or management role within hotel housekeeping.
• A strong understanding of cleaning techniques, sanitation standards, and housekeeping operations.
• Excellent organizational and time management skills.
• Ability to lead, motivate, and manage a team effectively.
• A keen eye for detail and a commitment to maintaining high standards.
• Good communication and interpersonal skills.
• Proficiency in inventory management and cost control.
• Flexibility to work varying shifts, including weekends and public holidays.
• Knowledge of safety procedures and chemical handling.
• A proactive approach to problem-solving and ensuring guest comfort.

Benefits

• This role offers a competitive salary, commensurate with experience, and potential for performance-based incentives.
• Benefits may include medical aid contributions and a retirement fund.
• Employees will benefit from staff discounts on hotel services and opportunities for professional development.

Join a dedicated team in Mahikeng and play a vital role in ensuring an exceptional guest experience at our hotel.