Greek Call Center Specialist | Remote Options

MCI; Cape Town; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

MCI is seeking Greek-speaking call center representatives in Cape Town to engage with customers across various campaigns and deliver high-quality service. The role requires strong communication skills, a positive attitude, and the ability to perform in a fast-paced environment.

Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test. The job supports on-site and remote call center operations as part of a growing, tech-enabled

Qualificações

• Grade 12 or equivalent.
• 1–2 years in a customer service role within a BPO environment.
• Fluent in English and Greek.
• Excellent verbal and written communication skills.

Responsabilidades

• Professionally handle customer interactions across multiple channels.
• Provide assistance, information, and support to customers when required.
• Accurately capture and maintain customer information and records.
• Deliver a professional and positive customer experience.
• Meet quality, productivity, and performance standards.
• Follow company procedures, systems, and campaign processes.
• Work effectively within a team environment while maintaining individual performance.

Conhecimentos

Fluent English

Fluent Greek

Verbal Communication

Written Communication

Interpersonal Skills

Problem Solving

Computer Literacy

Formação académica

Grade 12 / National Senior Certificate

Descrição da oferta de emprego

MCI is seeking Greek-speaking call center representatives in Cape Town to engage with customers across various campaigns and deliver high-quality service. The role requires strong communication skills, a positive attitude, and the ability to perform in a fast-paced environment.

Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test. The job supports on-site and remote call center operations as part of a growing, tech-enabled