Graduate IT Support Technician - Hybrid Training & Growth

Placements24; Polokwane; Hybrid; ZAR 140,000 - 240,000; Full time

Benefits offered by this job

IT training

Mentorship from IT pros

Career progression

Hybrid work model

Diverse technologies exposure

Supportive team environment

Job summary

Placements24 is seeking a proactive Graduate IT Support Technician in Polokwane, Limpopo. The role combines hands-on end-user support with network administration tasks in a hybrid setup, balancing in-office interaction and remote work for flexibility.

You will join a growth-focused team, receive comprehensive IT training, and pursue certifications while developing practical skills across hardware, software, and networking in a supportive environment.

Qualifications

• Recent IT graduate with a degree or diploma in IT/CS or related field.
• Strong hardware, OS (Windows/macOS) and software knowledge.
• Familiarity with TCP/IP, DNS, DHCP and basic networking.
• Good problem-solving and customer service abilities.

Responsibilities

• Provide first-level IT support to end-users via phone, email, or remote.
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain hardware, software, and peripherals.
• Manage user accounts and permissions.
• Assist with network troubleshooting and connectivity issues.
• Escalate unresolved issues to senior IT staff.
• Maintain IT inventory and asset records.
• Document IT support procedures and solutions.
• Participate in IT projects and system rollouts.
• Provide basic end-user training on IT systems and apps.

Skills

Problem solving

Communication

Team player

Hybrid work adapt

Willingness to learn

Education

Bachelor's or Diploma in IT/CS

Tools

Remote support tools

Networking basics

Job description

Placements24 is seeking a proactive Graduate IT Support Technician in Polokwane, Limpopo. The role combines hands-on end-user support with network administration tasks in a hybrid setup, balancing in-office interaction and remote work for flexibility.

You will join a growth-focused team, receive comprehensive IT training, and pursue certifications while developing practical skills across hardware, software, and networking in a supportive environment.