German-Speaking Onsite Support Agent – Durban Relocation

CB Talents SP; Durban; On-site; ZAR 223,200 - 279,000; Full time

Benefits offered by this job

Relocation support

Fully paid training

Career development opportunities

Job summary

A recruitment agency in Durban is seeking a German-Speaking Customer Support Agent to join their team. This role offers a competitive salary of R20,000 – R25,000 per month, along with comprehensive relocation support. As part of the role, you will provide high-quality support to German-speaking customers and manage order processes in a fast-paced environment. Ideal candidates will have previous customer service experience, fluency in German, and problem-solving skills.

Qualifications

• Near-native German (B2–C2) and professional English proficiency.
• Valid permission to work in South Africa.
• Clear criminal record and clean debt record.

Responsibilities

• Provide high-quality support to German-speaking customers via phone and email.
• Manage the end-to-end process for orders, deliveries, and returns.
• Resolve customer complaints efficiently.

Skills

Customer service experience

Problem-solving abilities

Basic computer literacy

Education

Matric (Grade 12)

Job description

A recruitment agency in Durban is seeking a German-Speaking Customer Support Agent to join their team. This role offers a competitive salary of R20,000 – R25,000 per month, along with comprehensive relocation support. As part of the role, you will provide high-quality support to German-speaking customers and manage order processes in a fast-paced environment. Ideal candidates will have previous customer service experience, fluency in German, and problem-solving skills.