German Customer Support Specialist - Durban Relocation & Growth

CB Talents SP; Johannesburg; On-site; ZAR 223,200 - 279,000; Full time

Benefits offered by this job

Relocation support

Career development opportunities

Fully paid training and onboarding

Job summary

An international recruitment company is seeking a German-Speaking Customer Support Agent to join their team in Umhlanga, Durban. The role involves providing high-quality support to customers and managing various order processes. Candidates should have near-native German proficiency, experience in customer service, and be comfortable working in a rotational shift environment. This position offers a competitive salary of R20,000 – R25,000 per month along with relocation support and career development opportunities.

Qualifications

• Near-native German (B2–C2) and professional English proficiency.
• Previous experience in customer service or call center environment.
• Valid permission to work in South Africa.

Responsibilities

• Provide high-quality support to German-speaking customers via phone and email.
• Manage the end-to-end process for orders, deliveries, returns, and inquiries.
• Resolve customer complaints efficiently and elevate complex cases.

Skills

Problem-solving abilities

Customer service experience

Basic computer literacy

Education

Matric (Grade 12)

Job description

An international recruitment company is seeking a German-Speaking Customer Support Agent to join their team in Umhlanga, Durban. The role involves providing high-quality support to customers and managing various order processes. Candidates should have near-native German proficiency, experience in customer service, and be comfortable working in a rotational shift environment. This position offers a competitive salary of R20,000 – R25,000 per month along with relocation support and career development opportunities.