Remote E‑commerce Ops Leader — Growth & Fulfillment

Placements24; Mossel Bay; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health benefits

Flexible remote work schedule

Performance-based bonuses

Professional development opportunities

Job summary

Placements24 seeks an experienced Remote Operations Lead to manage e-commerce operations from anywhere. You will oversee order fulfillment, inventory management, and customer service, partnering with marketing, sales, and technology to scale online sales efficiently.

The role requires at least 5 years in e-commerce ops management, strong remote leadership, and proficiency with CRM and OMS. A bachelor’s degree in Business Admin or E-commerce is preferred, with performance-based rewards and remote

Qualifications

• Bachelor's degree in Business Administration, E-commerce, or related field.
• Minimum of 5 years in e-commerce operations management.
• Demonstrated ability to lead remote teams and manage operations effectively online.
• Experience with CRM and order management systems.

Responsibilities

• Oversee order processing, fulfillment and customer support.
• Optimize inventory levels and reduce fulfillment times.
• Monitor e-commerce metrics and drive improvements.
• Collaborate with marketing, sales, and tech teams to align customer journey.
• Refine processes for efficiency, scalability, and cost-effectiveness.
• Manage relationships with third-party logistics providers.

Skills

E-commerce ops mgmt

Remote team leadership

Inventory management

CRM & OMS

Data analytics

Education

Bachelor's degree in Business Administration or E-commerce

Tools

CRM systems

OMS software

ERP/inventory software

Job description

Placements24 seeks an experienced Remote Operations Lead to manage e-commerce operations from anywhere. You will oversee order fulfillment, inventory management, and customer service, partnering with marketing, sales, and technology to scale online sales efficiently.

The role requires at least 5 years in e-commerce ops management, strong remote leadership, and proficiency with CRM and OMS. A bachelor’s degree in Business Admin or E-commerce is preferred, with performance-based rewards and remote