Full-Time Catering Staff Supervisor

Placements24; Benoni; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive pay

Team leadership

Training & development

Job summary

Placements24 in Benoni, Gauteng, seeks a dedicated Full-Time Catering Staff Supervisor to lead a team during events, supervise setup, service delivery and breakdown, and drive guest satisfaction.

You will train staff, manage schedules, and ensure adherence to food safety and service standards in a fast-paced environment. Strong leadership and communication are essential for success.

Qualifications

• Proven supervisory experience in catering/hospitality.
• Strong leadership and communication skills.
• Ability to manage busy events and schedules.
• Knowledge of health, safety, and hygiene rules in food service.
• Flexible hours including evenings and weekends for events.
• Based in Benoni or Gauteng region is beneficial.

Responsibilities

• Supervise catering staff during events and ensure efficient service.
• Train new staff on service standards, menu knowledge, and safety procedures.
• Manage staff schedules and coverage for events.
• Oversee setup of event spaces: tables, decorations, buffets.
• Ensure food safety and presentation during events.
• Address client concerns promptly and professionally.
• Report on event execution and staff performance to management.

Skills

Team leadership

Communication

Customer service

Food safety

Hospitality experience

Education

High school diploma or equivalent

Hospitality qualification

Job description

About the Role

Our client, a well-established catering company in Benoni, Gauteng, is seeking a motivated and experienced Full-Time Catering Staff Supervisor. This role involves leading and managing a team of catering staff during events, ensuring the highest standards of service are met. You will be responsible for supervising setup, service delivery, and breakdown, as well as training and motivating your team to provide exceptional guest experiences. The ideal candidate will have strong leadership qualities, excellent communication skills, and a thorough understanding of catering operations and service etiquette. Based in Benoni, this position requires a hands-on approach and a commitment to upholding our client's reputation for quality and professionalism. We are looking for a dedicated individual who can ensure the smooth execution of all catered functions, contributing to the overall success of our client's events.

Key Responsibilities

• Supervise and coordinate catering staff during events, ensuring efficient service delivery.
• Train new catering staff on service standards, menu knowledge, and safety procedures.
• Manage staff schedules and ensure adequate coverage for all events.
• Oversee the setup of event spaces, including table arrangements, decorations, and buffet setups.
• Ensure adherence to food safety and hygiene protocols during service.
• Monitor food and beverage quality and presentation during events.
• Address and resolve any service-related issues or client concerns promptly and professionally.
• Conduct pre-event briefings with the catering team to outline event details and expectations.
• Ensure the responsible use and care of catering equipment and supplies.
• Report on event execution and staff performance to management.
• Maintain a positive and professional demeanor, leading by example for the team.
• Assist with inventory checks and stock management as required.

Requirements

• Proven experience in a supervisory role within the catering or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good understanding of catering operations, food service, and event etiquette.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Knowledge of health, safety, and hygiene regulations in a food service environment.
• Flexibility to work varied hours, including evenings, weekends, and public holidays, as required by event schedules.
• Physical stamina to be on your feet for extended periods and handle moderate lifting.
• A customer-focused approach with a commitment to service excellence.
• Experience in Benoni or the Gauteng region is beneficial.
• High school diploma or equivalent; further qualification in hospitality is a plus.

Benefits

• Competitive hourly wage.
• Opportunity to lead a dynamic team in Benoni.
• Gain valuable experience in event supervision.
• Work with a reputable and established catering company.
• Opportunities for advancement within the company.
• Regular training and skill development.
• Exposure to diverse and exciting events.
• A supportive and team-oriented work environment.