Front Desk Specialist — Opera Training Included

Peermont Global Proprietary Limited; Empangeni; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Peermont Global Proprietary Limited invites applications for a Reception/Guest Services role at our hotel in Empangeni, KwaZulu-Natal. You will assist guests during arrival and departure, resolve queries, and ensure smooth, policy-compliant service consistent with our standards.

The ideal candidate has Grade 12, strong interpersonal skills, and basic computer literacy. Experience with Fidelio is a plus, and Opera training will be provided to support seamless front-desk operations.

Qualifications

• Grade 12 required.
• Good interpersonal skills essential.
• Knowledge of Fidelio would be an advantage.
• Computer literacy would be an added advantage.
• Special Training will be provided.
• Opera training will be provided.

Responsibilities

• To check guests in on arrival.
• To check guests out on departure.
• Follow daily standard procedures.
• Take and direct telephonic enquiries and respond accordingly.
• Manage and execute customer service
• Responsible for role administration
• Contribute towards effective and harmonious working environment
• Attend required training and development

Skills

Interpersonal skills

Computer literacy

Education

Grade 12

Tools

Fidelio

Opera

Job description

Peermont Global Proprietary Limited invites applications for a Reception/Guest Services role at our hotel in Empangeni, KwaZulu-Natal. You will assist guests during arrival and departure, resolve queries, and ensure smooth, policy-compliant service consistent with our standards.

The ideal candidate has Grade 12, strong interpersonal skills, and basic computer literacy. Experience with Fidelio is a plus, and Opera training will be provided to support seamless front-desk operations.