Front-Desk Coordinator

International Hotel School (Official); Ballito; On-site; ZAR 156,000 - 234,000; Full time

Job summary

International Hotel School (Official) is seeking a Front Desk Coordinator for our North Coast campus in Ballito. You will be the first point of contact, greeting visitors and handling calls while providing administrative support.

Ideal candidates are organized, with strong communication skills, proficient in MS Office, and able to multitask in a fast-paced environment.

Qualifications

• Experience in customer service or administrative roles preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting of clients and visitors.
• Answering of switchboard, screening of calls, routing calls as necessary.
• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary.
• Managing of staff contact lists across all communication channels.
• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary.

Skills

Customer service

Administrative

MS Office

Communication

Organization

Multitasking

Detail oriented

Problem solving

Team work

Independent work

Tools

Microsoft Office Suite

Job description

We are seeking an enthusiastic Front Desk Coordinator to join the team of SAE and be the face of our North Coast (Ballito) Campus. The ideal candidate will be organised, have excellent communication and interpersonal skills, and be able to multitask effectively in a fast-paced environment.

As the Front Desk Coordinator, you will be responsible for managing the reception area, greeting and assisting visitors, answering phone calls, and providing administrative support to various departments.

The best fit for this position would be someone who is excited about being the first point of contact at the campus.

Skills & Experience

• Previous experience in a customer service or administrative role preferred


• Excellent communication and interpersonal skills


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)


• Strong organizational and multitasking abilities


• Attention to detail and problem-solving skills


• Ability to work independently and as part of a team

Requirements

• Greeting of clients and visitors


• Answering of switchboard, screening of calls, routing calls as necessary


• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary


• Managing of staff contact lists across all communication channels


• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary