Food & Beverage Operations Manager

Placements24; Polokwane; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Performance-based bonuses

Job summary

Placements24 is seeking an experienced Food & Beverage Operations Manager in Polokwane to oversee all outlets, including restaurants, bars, banqueting, and in-room dining. You will drive revenue, guest satisfaction, and operational excellence across the Limpopo region.

Lead a large F&B team, manage costs, and implement innovative strategies while maintaining the highest standards of service and product quality. A hospitality background is essential.

Qualifications

• 5+ years of F&B management experience in hotels or hospitality.
• Proven track record of managing multiple outlets and large teams.
• Strong financial acumen with P&L, budgeting and cost control.
• Knowledge of health, safety, and HACCP regulations.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee daily operations of all F&B outlets to ensure high service and product standards.
• Develop and implement strategic F&B plans to maximize profitability and guest satisfaction.
• Lead and motivate a diverse F&B team including managers, supervisors, bartenders and servers.
• Control costs: inventory, labor, and overheads to meet budgets.
• Collaborate with executive chef to update menus aligned with market trends.
• Ensure compliance with health, safety, and sanitation regulations.
• Manage vendor relationships and negotiate favorable terms.
• Maintain exceptional service standards across all F&B operations.
• Conduct performance reviews and provide training and development opportunities.

Skills

Leadership

Financial acumen

P&L management

Budgeting

Cost control

Menu planning

HACCP

Health & safety

Vendor management

Strategic thinking

Guest experience

Education

Bachelor's degree in Hospitality Management

Job description

About the Role

Our client, a prestigious hotel and conference center in Polokwane , is seeking an experienced Food & Beverage Operations Manager to oversee all F&B outlets, including restaurants, bars, banqueting, and in-room dining. This key leadership position demands a strategic thinker with a passion for hospitality and a proven ability to drive revenue, enhance guest satisfaction, and manage operational excellence. The F&B Operations Manager will be responsible for leading a large team, controlling costs, developing innovative F&B strategies, and ensuring the highest standards of service and product quality across the Limpopo region. This role is critical to the hotel's success and offers a significant opportunity for professional growth within a reputable establishment.

Key Responsibilities

• Oversee the daily operations of all food and beverage outlets, ensuring high standards of service and product delivery.
• Develop and implement strategic F&B plans to maximize profitability and enhance guest satisfaction.
• Manage and motivate a diverse F&B team, including restaurant managers, supervisors, bartenders, and servers.
• Control operational costs, including food and beverage inventory, labor, and overheads, ensuring budget adherence.
• Develop and update menus in collaboration with the executive chef, ensuring alignment with market trends and guest preferences.
• Ensure compliance with all health, safety, and sanitation regulations.
• Manage vendor relationships and negotiate favorable terms for supplies.
• Implement and maintain exceptional service standards across all F&B operations.
• Conduct regular performance reviews and provide training and development opportunities for F&B staff.
• Monitor industry trends and implement innovative F&B offerings and promotions.

Requirements

• Minimum of 5 years of experience in Food & Beverage management, preferably within the hotel or hospitality industry.
• Proven track record of successfully managing multiple F&B outlets and leading large teams.
• Strong financial acumen, including P&L management, budgeting, and cost control.
• Excellent knowledge of food and beverage operations, including service standards, menu engineering, and inventory management.
• In-depth understanding of health, safety, and hygiene regulations (e.g., HACCP).
• Exceptional leadership, communication, and interpersonal skills.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• Passion for delivering outstanding guest experiences and driving service excellence.
• Bachelor's degree in Hospitality Management or a related field is preferred.
• Reside in or be willing to relocate to Polokwane .

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including health insurance, retirement contributions, and performance-based bonuses. The role provides opportunities for career advancement within a growing hospitality group, along with exposure to diverse F&B operations in Polokwane . Enjoy a dynamic work environment and the chance to make a significant impact on the hotel's culinary reputation.