Food and Beverage Manager - Boutique Hotel

Placements24; Gqeberha; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Autonomy in F&B offerings

Job summary

Placements24 presents a hands-on Food and Beverage Manager role in Port Elizabeth, Eastern Cape. You will oversee the hotel’s dining operations—restaurant, bar, and room service—and drive service standards, guest satisfaction, and profitability.

You will lead a team of service professionals, develop menus and beverage programs, manage costs and ensure compliance with health and safety regulations in a boutique hotel setting.

Qualifications

• Proven experience as a Food & Beverage Manager in a hotel or upscale restaurant.
• Strong knowledge of F&B operations, including menu engineering, inventory control and cost management.
• Excellent leadership, communication and interpersonal skills.

Responsibilities

• Manage day-to-day operations of hotel restaurant, bar and room service.
• Develop and implement menus and beverage programs with culinary team.
• Ensure high standards of F&B quality, presentation and service delivery.
• Oversee inventory management, ordering and cost control for all outlets.
• Recruit, train, schedule and manage performance of F&B staff.
• Adhere to health, safety and sanitation regulations.
• Develop and execute marketing and promotional strategies for F&B outlets.
• Handle guest inquiries, feedback and complaints promptly and professionally.
• Monitor financial performance of F&B operations and strategies to maximise profitability.
• Foster a positive and collaborative working environment for the F&B team.

Skills

F&B management

Menu engineering

Inventory control

Cost management

Leadership

Communication

Interpersonal skills

Hospitality software

Education

Bachelor/Diploma in Hospitality Management

Tools

F&B management software

Job description

About the Role

Our client, a charming boutique hotel located in the vibrant city of Port Elizabeth, Eastern Cape, ZA, is seeking an experienced and dynamic Food and Beverage Manager. This role is crucial for overseeing all aspects of the hotel's dining operations, including the restaurant, bar, and in-room dining services. You will be responsible for ensuring exceptional quality, outstanding guest service, and efficient operational management. The ideal candidate possesses a deep understanding of culinary trends, beverage management, and staff leadership within a hospitality context. You will lead a team of service professionals, driving service standards, controlling costs, and enhancing the overall dining experience for guests. Your expertise will be instrumental in elevating the hotel's F&B reputation and contributing to its overall success. This position demands a hands‑on approach and a passion for creating memorable dining experiences.

Key Responsibilities

• Manage the day-to-day operations of the hotel's restaurant, bar, and room service.
• Develop and implement menus, specials, and beverage programs in collaboration with the culinary team.
• Ensure high standards of food and beverage quality, presentation, and service delivery.
• Oversee inventory management, ordering, and cost control for all F&B outlets.
• Recruit, train, schedule, and manage the performance of F&B staff.
• Maintain strict adherence to health, safety, and sanitation regulations.
• Develop and execute marketing and promotional strategies for F&B outlets.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Monitor financial performance of F&B operations and implement strategies to maximize profitability.
• Foster a positive and collaborative working environment for the F&B team.

Requirements

• Proven experience as a Food and Beverage Manager or similar role in a hotel or upscale restaurant.
• Strong knowledge of F&B operations, including menu engineering, inventory control, and cost management.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage and motivate a diverse team.
• Proficiency in F&B management software and Microsoft Office Suite.
• A passion for exceptional guest service and culinary excellence.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong understanding of health and safety regulations in food service.
• Problem-solving skills and the ability to handle pressure effectively.
• Relevant degree or diploma in Hospitality Management or a related field is preferred.

Benefits

Our client offers a competitive salary and benefits package, along with the opportunity to work in a beautiful boutique hotel environment. You will have significant autonomy in shaping the F&B offerings and contribute directly to the guest experience. Enjoy professional development opportunities and the chance to grow within a respected hospitality establishment in Port Elizabeth, Eastern Cape, ZA.