About the Role
Our client, a prominent hotel in Durban, is looking for a motivated and experienced Food & Beverage Manager to spearhead its diverse culinary and bar operations. This role is crucial for enhancing the guest dining experience and driving revenue across multiple outlets, including restaurants, bars, and banqueting facilities. The ideal candidate will have a strong understanding of F&B trends, excellent leadership capabilities, and a proven ability to manage costs and staff effectively. Join a dynamic team in Durban and play a key role in shaping the establishment's culinary reputation and delivering exceptional service.
Key Responsibilities
- Manage daily operations of all hotel food and beverage outlets, ensuring high standards of service and product quality.
- Develop and implement innovative menus and beverage programs in collaboration with culinary teams.
- Oversee inventory management, stock control, and purchasing to minimize waste and optimize costs.
- Develop and manage departmental budgets, ensuring profitability targets are met or exceeded.
- Train, schedule, and supervise F&B staff, fostering a culture of excellence and teamwork.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage guest relations, addressing feedback and resolving complaints to ensure satisfaction.
- Implement effective sales and marketing strategies for F&B promotions and events.
- Conduct regular performance evaluations and provide ongoing coaching to staff.
- Collaborate with other hotel departments to ensure seamless service delivery.
Requirements
- Bachelor's degree in Hospitality Management, Business, or a related field, or equivalent practical experience.
- Minimum of 4 years of progressive experience in food and beverage management, preferably within the hotel sector.
- Proven track record in managing multiple F&B outlets and successful event catering.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in F&B management software and MS Office.
- Knowledge of local liquor laws and food safety standards.
- Ability to multitask and thrive in a fast-paced, demanding environment.
- A customer-centric approach with a passion for service excellence.
- Experience in the Durban market is an advantage.
Benefits
- Our client offers a competitive salary, performance incentives, health benefits, and opportunities for career advancement within the hospitality industry.
- This role provides a chance to work in a stimulating environment in Durban, leading a dedicated team and shaping memorable guest experiences.
- Enjoy professional growth and be part of a respected hospitality brand in Durban.