Community Support Worker - Remote

Placements24; Johannesburg; Hybrid; ZAR 167,000 - 234,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Professional development

Remote team environment

Social impact

Job summary

Placements24 is seeking a dedicated and empathetic Community Support Worker to join our dynamic team. This is a fully remote position that enables you to support individuals in the Johannesburg area from the comfort of your home.

You will provide essential support services, foster independence, and enhance well-being by connecting clients with community resources, developing personalized plans, and collaborating with a remote team of social workers and case managers.

Qualifications

• Proven experience in a social care, community support, or related field.
• Excellent verbal and written communication skills, with proficiency in using video conferencing and digital collaboration tools.
• Demonstrated ability to empathize, build rapport, and maintain professional boundaries with diverse client populations.
• Strong organizational skills and the ability to manage caseloads and deadlines independently.
• Access to a reliable internet connection and a private, suitable workspace for remote work.

Responsibilities

• Provide remote emotional and practical support to clients facing social, economic, or personal difficulties.
• Conduct virtual needs assessments and develop individualized support plans tailored to client circumstances.
• Facilitate access to community resources, government services, and healthcare providers through remote communication channels.
• Maintain accurate and confidential client records using digital documentation systems, adhering to all privacy regulations.
• Collaborate with a remote team of social workers, case managers, and other support staff to ensure comprehensive client care.
• Offer guidance and advocacy for clients navigating complex systems and seeking to improve their quality of life.

Job description

About the Role

Our client is seeking a dedicated and empathetic Community Support Worker to join their dynamic team. This is a fully remote position, offering flexibility and the opportunity to make a significant difference in the lives of individuals within the community from the comfort of your own home. You will be instrumental in providing essential support services, fostering independence, and enhancing the well-being of clients facing various challenges. This role requires a proactive approach, excellent communication skills, and a genuine passion for social care, allowing you to leverage technology to connect with and support those in need across Johannesburg and surrounding virtual communities.

Key Responsibilities

• Provide remote emotional and practical support to clients facing social, economic, or personal difficulties.
• Conduct virtual needs assessments and develop individualized support plans tailored to client circumstances.
• Facilitate access to community resources, government services, and healthcare providers through remote communication channels.
• Maintain accurate and confidential client records using digital documentation systems, adhering to all privacy regulations.
• Collaborate with a remote team of social workers, case managers, and other support staff to ensure comprehensive client care.
• Offer guidance and advocacy for clients navigating complex systems and seeking to improve their quality of life.

Requirements

• Proven experience in a social care, community support, or related field.
• Excellent verbal and written communication skills, with proficiency in using video conferencing and digital collaboration tools.
• Demonstrated ability to empathize, build rapport, and maintain professional boundaries with diverse client populations.
• Strong organizational skills and the ability to manage caseloads and deadlines independently.
• Access to a reliable internet connection and a private, suitable workspace for remote work.

Benefits

• Competitive salary and potential for performance-based incentives.
• Flexible working hours conducive to a remote setup.
• Opportunities for professional development and ongoing training in virtual support techniques.
• A supportive and collaborative remote team environment.
• The satisfaction of making a tangible impact on community well-being from anywhere.