Field Telecoms Installation Technician

Placements24; Soweto; On-site; ZAR 165,000 - 248,000; Full time

Benefits offered by this job

Competitive hourly wage or salary

Company vehicle provided for work‑re‑l

Comprehensive medical aid

Retirement savings options

Paid training and skill development

Generous paid time off

Opportunities for career advancement

Supportive team environment focused on

Job summary

Placements24 is seeking a Field Telecoms Installation Technician to join our team in Soweto and surrounding areas. The role focuses on the physical installation, configuration, and maintenance of telecom equipment for residential and business customers.

You will install broadband, VoIP, and possibly TV services, run cables, troubleshoot issues, and ensure safe, high-quality work. A hands-on, time‑managed professional with customer‑facing responsibilities is essential.

Qualifications

• High school diploma or equivalent required.
• 2+ years of field installation experience in telecom/IT preferred.
• Practical knowledge of telecom equipment and basic networking (TCP/IP, Wi‑Fi).
• Experience with cabling, termination, and testing of Ethernet/Coax, possibly Fiber.

Responsibilities

• Install, configure, and test telecom equipment at customer premises.
• Run and terminate coaxial, fiber optic, and Ethernet cables.
• Troubleshoot internet, voice, and video service issues.
• Perform routine maintenance and repairs on existing installations.
• Ensure installations meet company standards and customer specifications.
• Adhere to safety guidelines on job sites.
• Provide basic training to customers on new services.
• Maintain records of work performed and inventory.
• Manage company tools, equipment, and vehicle.
• Respond to customer service requests with timely solutions.

Skills

Customer service

Communication

Problem solving

Time management

Independent work

Safety awareness

Education

High school diploma

Tools

Cable testing equipment

Networking tools

Job description

About the Role

Our client, a growing telecommunications service provider, is seeking a motivated and skilled Field Telecoms Installation Technician to join their operational team serving the Soweto and surrounding areas. This role is focused on the physical installation, configuration, and maintenance of telecommunications equipment and infrastructure for residential and business customers. The technician will be responsible for ensuring high-quality installations of services such as broadband internet, VoIP, and potentially TV services. We are looking for a hands‑on individual with practical experience in telecommunications installations, a strong understanding of network connectivity, and excellent customer service skills. This is an excellent opportunity to gain hands‑on experience and build a career within the vital telecommunications sector in Gauteng. You will be interacting directly with customers, providing them with reliable connectivity solutions and ensuring their satisfaction. The role requires an ability to work independently, manage time effectively, and adhere to safety protocols while working on customer premises and potentially at heights or in confined spaces. Your commitment to quality work and customer satisfaction will be key to success in this role.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including modems, routers, and set‑top boxes, at customer premises.
• Run and terminate coaxial, fiber optic, and Ethernet cables as required.
• Troubleshoot and resolve technical issues related to internet, voice, and video services.
• Perform routine maintenance and repairs on existing installations.
• Ensure all installations meet company standards and customer specifications.
• Adhere to all safety guidelines and procedures while on job sites.
• Provide basic training to customers on how to use their new services and equipment.
• Maintain accurate records of work performed, including service details and inventory.
• Manage and maintain company‑issued tools, equipment, and vehicle.
• Respond to customer service requests and provide timely and effective solutions.

Requirements

• High school diploma or equivalent qualification.
• Minimum of 2 years of experience in field installations, preferably in the telecommunications or IT sector.
• Practical knowledge of telecommunications equipment and basic networking concepts (TCP/IP, Wi‑Fi).
• Experience with cabling, termination, and testing of network cables (Ethernet, Coax, potentially Fiber).
• Strong understanding of safety procedures for working at heights and in various environments.
• Excellent problem‑solving skills and ability to troubleshoot technical issues.
• Good customer service and communication skills, with a professional demeanor.
• Ability to work independently and manage time effectively in a field‑based role.
• Valid driver's license and a clean driving record.
• Willingness to work flexible hours, including some weekends or evenings as required.

Benefits

• Competitive hourly wage or salary, plus potential for performance bonuses.
• Company vehicle provided for work‑related travel.
• Comprehensive medical aid and retirement savings options.
• Paid training and opportunities for skill development in telecommunications technologies.
• Generous paid time off and public holidays.
• Opportunities for career advancement within the company.
• A supportive team environment focused on delivering excellent customer service.