Field Telecommunications Engineer

Placements24; Soweto; On-site; ZAR 240,000 - 480,000; Full time

Benefits offered by this job

Company vehicle provided

Medical aid

Retirement fund options

On-the-job training

Career progression

Job summary

Placements24 is seeking a Field Telecommunications Engineer to join their Soweto team. The role covers installation, maintenance, and troubleshooting of telecom equipment and networks across customer sites in Gauteng.

You will travel regularly within the Gauteng region, install fiber and copper cabling, configure CPE, and work with NOC to resolve issues. The company provides a vehicle, tools, and training to support ongoing technical advancement.

Qualifications

• 3+ years of field service or telecom installation/maintenance experience.
• Strong understanding of IP networking, VoIP, DSL, and fiber optics.
• Hands-on with testing equipment: multimeters, OTDRs, network analyzers.
• Ability to install/terminate CAT5e/6 and fiber optic cables.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, configure, and commission telecom equipment including CPE.
• Perform routine maintenance and diagnostics on networks.
• Troubleshoot voice, data, and video services and restore service.
• Conduct site surveys and assess installation requirements.
• Provide technical support to customers and resolve connectivity issues.
• Maintain records of work performed and equipment logs.
• Adhere to SLAs for installation and repair times.
• Collaborate with NOC to escalate and resolve complex issues.
• Manage inventory of tools and spare parts.
• Stay updated on new telecom technologies and offerings.
• Represent the company professionally to clients in Soweto.

Skills

IP networking

VoIP

Fiber optics

Troubleshooting

Customer service

Education

Technical certification / diploma in Telecommunications or Electronics

Tools

Multimeters

OTDRs

Network analyzers

Job description

About the Role

Our client, a leading telecommunications infrastructure company, is seeking a dedicated and technically skilled Field Telecommunications Engineer to join their team in Soweto, Gauteng . This hands-on role involves the installation, maintenance, troubleshooting, and repair of telecommunications equipment and networks across various customer sites. You will be responsible for ensuring the reliable operation of our clients' communication systems, including fiber optic networks, copper cabling, and associated hardware. The ideal candidate has a strong understanding of telecommunications principles, excellent diagnostic skills, and a commitment to providing high-quality service in the field. This position requires regular travel within the Gauteng region and a strong presence in Soweto .

Key Responsibilities

• Install, configure, and commission telecommunications equipment, including routers, switches, modems, and customer premise equipment (CPE).
• Perform routine maintenance, testing, and diagnostics on network infrastructure to ensure optimal performance and identify potential issues.
• Troubleshoot and resolve technical issues related to voice, data, and video services, ensuring prompt service restoration.
• Install and manage fiber optic and copper cabling infrastructure according to industry standards.
• Conduct site surveys and assess installation requirements.
• Provide technical support to customers, explaining service functionality and resolving connectivity problems.
• Ensure all work is performed safely and in accordance with company policies and procedures.
• Maintain accurate records of work performed, including site reports, test results, and equipment logs.
• Adhere to service level agreements (SLAs) for installation and repair times.
• Collaborate with the NOC and other technical teams to **escalate** and resolve complex network issues.
• Manage inventory of tools, equipment, and spare parts required for field operations.
• Stay updated on new telecommunications technologies and company product offerings.
• Represent the company professionally to clients and stakeholders in the Soweto area.

Requirements

• High school diploma or equivalent; relevant technical certification or diploma in Telecommunications, Electronics, or a related field is preferred.
• Minimum of 3 years of experience in a field service or telecommunications installation/maintenance role.
• Strong understanding of telecommunications principles, including IP networking, VoIP, DSL, and fiber optics.
• Hands-on experience with testing equipment such as multimeters, OTDRs, and network analyzers.
• Proficiency in installing and terminating various types of cables (e.g., CAT5e/6, fiber optic).
• Excellent troubleshooting and problem-solving skills, with the ability to diagnose issues efficiently.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively in a field environment.
• Valid driver's license with a clean driving record.
• Physical ability to work in various conditions, including climbing ladders and working in confined spaces.
• Willingness to travel regularly within the Gauteng province.
• Basic understanding of cellular network components is a plus.

Benefits

• Competitive hourly wage or annual salary based on experience.
• Overtime opportunities available.
• Company vehicle provided for work-related travel.
• All necessary tools and safety equipment supplied.
• Comprehensive medical aid and retirement fund options.
• On-the-job training and opportunities for technical advancement.
• A chance to work with a dynamic team and diverse client base in Soweto .
• Opportunities for career progression within the company.