Field Telecommunications Technician

Placements24; Mtubatuba Local Municipality; Presencial; ZAR 165 000 - 248 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

Fuel card

Hourly wage with overtime

Health insurance

Paid time off

Outdoor work environment

Resumo da oferta

Placements24 is seeking a reliable Field Telecommunications Technician to join our Richards Bay operations in KwaZulu-Natal. The role involves installing, maintaining, and repairing telecommunications equipment at customer sites and network facilities, with a focus on delivering high-quality service and customer satisfaction.

The ideal candidate has at least 3 years of field experience in telecommunications, proficiency with broadband, voice, and video services, and the ability to work

Qualificações

• High school diploma or equivalent is required.
• Technical certification in telecommunications or electronics preferred.
• Minimum of 3 years of field technician experience in telecommunications.
• Experience with broadband, voice, and video installations and troubleshooting.

Responsabilidades

• Install, maintain, and repair telecommunications equipment at customer sites and network facilities.
• Perform site surveys and assessments for new installations.
• Troubleshoot and resolve issues with internet, phone, and TV services.
• Test and certify network connections for optimal performance.
• Respond to service calls and emergency maintenance requests.
• Follow safety protocols and company procedures during field operations.
• Educate customers on equipment usage and services.
• Maintain accurate records of work, service tickets, and inventory.
• Collaborate with dispatch and technical support to resolve complex issues.
• Ensure company tools and vehicles are maintained.

Conhecimentos

Field technician experience

Broadband installation

Voice & video services

Coaxial & fiber

Signal testing equipment

Driver's license

Customer service

Communication skills

Independent work

Formação académica

High school diploma or equivalent

Technical certification in telecommunications or electronics

Descrição da oferta de emprego

About the Role

Our client is looking for a reliable and skilled Field Telecommunications Technician to join their team serving the Richards Bay, KwaZulu-Natal region. This role is essential for the installation, maintenance, and repair of telecommunications equipment and services at customer sites and network facilities. You will be responsible for ensuring high-quality service delivery and customer satisfaction. The ideal candidate is comfortable working independently in the field, possesses strong technical aptitude, and has a keen eye for detail. This is a hands-on position requiring physical dexterity and the ability to work effectively in various environmental conditions, directly contributing to the connectivity of the KwaZulu-Natal area.

Key Responsibilities

• Install, maintain, and repair telecommunications equipment, including modems, routers, and fiber optic termination points.
• Perform site surveys and assessments for new installations.
• Troubleshoot and resolve customer-reported issues with internet, phone, and TV services.
• Test and certify network connections to ensure optimal performance.
• Respond to service calls and emergency maintenance requests promptly.
• Adhere to safety protocols and company procedures during all field operations.
• Educate customers on the use of installed equipment and services.
• Maintain accurate records of work performed, including service tickets and inventory.
• Collaborate with dispatch and technical support teams to resolve complex issues.
• Ensure all company tools and vehicles are maintained in good working order.

Requirements

• High school diploma or equivalent; technical certification in telecommunications or electronics preferred.
• Minimum of 3 years of experience as a field technician in the telecommunications industry.
• Proficiency in installing and troubleshooting broadband, voice, and video services.
• Experience with coaxial cable, fiber optic, and Ethernet installations.
• Knowledge of signal testing equipment and meters.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Physical ability to climb ladders, work in confined spaces, and lift heavy equipment as needed.
• Valid driver's license with a clean driving record.
• Willingness to work flexible hours, including weekends and holidays when required.

Benefits

• Our client offers an hourly wage with opportunities for overtime pay, a company vehicle, and a fuel card.
• Health insurance and paid time off are provided.
• This role offers the chance to work outdoors and engage directly with customers throughout the scenic Richards Bay area.
• Continuous training on new technologies ensures you stay at the forefront of the telecom industry.
• Join a company that values its field staff and promotes a strong work-life balance.