Field Telecommunications Technician

Placements24; Rustenburg; On-site; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Salary & OT

Company vehicle

Medical aid

Provident fund

Training opportunities

Team-oriented environment

Job summary

Placements24 in Rustenburg, North West, is seeking a Field Telecommunications Technician. You will install, maintain, and repair telecom equipment at customer sites and within the network, ensuring reliable and efficient service delivery.

The role requires hands-on work, strong technical ability, and excellent customer interaction. You will handle fiber and copper networks, perform tests, and collaborate with NOC for escalations.

Qualifications

• Matriculation or equivalent qualification.
• Technical qualification or certification in telecommunications or electronics.
• Minimum of 3 years of field technician experience in telecom.
• Proficiency with copper and fiber optic networks.

Responsibilities

• Install, configure, test telecom equipment (fiber, routers, switches, modems).
• Perform routine maintenance and diagnostics on network infrastructure.
• Troubleshoot & repair telecom faults; identify root causes.
• Respond to service calls and customer complaints promptly.

Skills

Problem solving

Communication

Network diagnosis

Attention to detail

Education

Matriculation or equivalent

Technical telecom/electronics qualification

Job description

About the Role Our client, a dynamic telecommunications service provider, is looking for a dedicated and skilled Field Telecommunications Technician to join their team in **Rustenburg, North West**. This essential role involves installing, maintaining, and repairing telecommunications equipment and infrastructure at customer sites and within our network. The ideal candidate will be technically adept, customer-focused, and possess a strong work ethic, with a commitment to providing high-quality service. You will be the face of our client on the ground, ensuring that our services are delivered reliably and efficiently. This is a hands-on position that requires physical dexterity and the ability to work independently in various field environments.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including fiber optic cables, routers, switches, and modems.
• Perform routine maintenance and diagnostic tests on network infrastructure.
• Troubleshoot and repair faults in telecommunications systems, identifying root causes of issues.
• Respond to service calls and customer complaints in a timely and professional manner.
• Ensure all installations and repairs meet company standards and specifications.
• Maintain accurate records of work performed, including service reports and inventory.
• Adhere to all safety regulations and procedures while working on-site.
• Provide basic technical support and customer education on service usage.
• Collaborate with the network operations center (NOC) for issue escalation and resolution.

Requirements

• Matriculation or equivalent qualification.
• Relevant technical qualification or certification in telecommunications or electronics.
• Minimum of 3 years of experience as a field technician in the telecom industry.
• Proficiency in installing and troubleshooting copper and fiber optic networks.
• Familiarity with various telecommunications hardware and testing equipment.
• Strong understanding of network connectivity and fault diagnosis.
• Valid driver's license and a clean driving record.
• Excellent problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Ability to work flexible hours and be on call as needed.

Benefits

• Our client offers a competitive annual salary, along with overtime opportunities.
• A company vehicle and fuel card are provided for work-related travel.
• Employees receive a comprehensive medical aid plan and a provident fund.
• Opportunities for further training and development in the latest telecommunications technologies are available.
• The work environment is dynamic and challenging, offering job satisfaction through problem-solving and direct customer interaction.
• Our client values its employees and provides a supportive team atmosphere in **Rustenburg**.