Field Service Technician - Telecom

Placements24; South Africa; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Overtime potential

Training opportunities

Health benefits

Retirement benefits

Job summary

Placements24 in South Africa is seeking a dedicated Field Service Technician to service telecommunications equipment in and around Tembisa. This hands-on role involves traveling to customer sites to install, maintain, and repair telecom systems, ensuring network integrity and high service quality.

The successful candidate will have 2+ years of field service experience, technical certification in electronics or telecommunications preferred, and strong diagnostic skills for hardware and software.

Qualifications

• 2+ years of field technician experience, telecom preferred.
• Proficient in diagnosing hardware and software on telecom devices.
• Strong customer service and communication abilities.
• Valid driver's license for travel in the Tembisa area.
• Technical certification in electronics or telecommunications preferred.

Responsibilities

• Install, troubleshoot, and repair telecom hardware and software at customer locations.
• Perform routine maintenance and diagnostic checks on network equipment.
• Respond promptly to service requests and resolve issues efficiently.
• Document all service calls, repairs, and maintenance activities.
• Adhere to safety protocols and company procedures on-site.

Skills

Field service

Telecom diagnostics

Customer service

Driver's license

Communication skills

Education

High school diploma

Telecommunications certification

Job description

About the Role

Our client is looking for a dedicated Field Service Technician to service their telecommunications equipment in and around Tembisa . This hands-on role requires you to travel to customer sites to install, maintain, and repair telecommunications systems, ensuring operational excellence. You will be the face of the company on-site, providing technical expertise and exceptional customer service. The ideal candidate is a problem-solver with a strong technical aptitude and a commitment to delivering high-quality service in the field, playing a crucial role in maintaining client satisfaction and network integrity within the Tembisa region.

Key Responsibilities

• Install, troubleshoot, and repair telecommunications hardware and software at customer locations.
• Perform routine maintenance and diagnostic checks on network equipment.
• Respond promptly to service requests and resolve technical issues efficiently.
• Document all service calls, repairs, and maintenance activities accurately.
• Adhere to safety protocols and company procedures while on-site.

Requirements

• High school diploma or equivalent; technical certification in electronics or telecommunications preferred.
• 2+ years of experience as a field technician, preferably in the telecom industry.
• Proficiency in diagnosing and resolving hardware and software issues on various telecom devices.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record for travel in the Tembisa area.

Benefits

• Competitive starting salary with potential for overtime pay.
• Company vehicle and fuel allowance provided.
• On-the-job training and skill development opportunities.
• Health and retirement benefits.
• Supportive team environment focused on field service excellence.