Field Service Technician - Specialist

Placements24; Pietermaritzburg; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Company vehicle

Professional development

Medical aid

Retirement fund

Tool allowance

Job summary

Placements24 is seeking a Field Service Technician in Pietermaritzburg to install, maintain, and repair complex machinery at client sites. You will diagnose faults, perform preventive maintenance, and provide on-site support to ensure client operations run smoothly.

The role requires 3–5 years in field service, strong electrical and mechanical knowledge, and the ability to travel within the Pietermaritzburg area. A valid driver's license is essential.

Qualifications

• Minimum 3–5 years in field service within an industrial automation environment.
• Strong understanding of mechanical systems and electrical circuits.
• Willingness to travel within Pietermaritzburg and surrounding areas.

Responsibilities

• Install, configure, and commission new equipment per specs.
• Perform preventive maintenance for optimal performance.
• Diagnose and repair faults using diagnostic tools.
• Provide on-site technical support to clients.
• Document work with reports and time spent.
• Ensure safety regulations are followed on-site.

Skills

Field service experience

Electrical systems

PLCs

Diagnostics

Education

ND/ Diploma in Electrical/Mechanical/Mechatronics

Job description

About the Role

Our client, a leading provider of advanced industrial automation solutions, is seeking a highly skilled and dedicated Field Service Technician to join their dynamic team in **Pietermaritzburg, KwaZulu-Natal**. This is a critical role responsible for the installation, maintenance, and repair of complex machinery and systems at client sites. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional service. You will be an integral part of ensuring our client's operational excellence and customer satisfaction through timely and effective technical support. This position demands a proactive approach to identifying and resolving issues before they impact production, contributing directly to the seamless functioning of our clients' operations within the **Pietermaritzburg** region and surrounding areas.

Key Responsibilities

• Install, configure, and commission new equipment and systems according to technical specifications and blueprints.
• Perform routine preventive maintenance to ensure optimal equipment performance and longevity.
• Diagnose and repair mechanical, electrical, and electronic faults using advanced diagnostic tools and techniques.
• Provide on-site technical support and troubleshooting to clients experiencing operational issues.
• Conduct system upgrades and modifications as required by client needs or product enhancements.
• Maintain detailed service reports, documenting all work performed, parts used, and time spent.
• Ensure compliance with all safety regulations and company policies during on-site visits.
• Collaborate with engineering and sales teams to provide feedback on product performance and client requirements.
• Train client personnel on the operation and basic maintenance of installed systems.
• Manage service inventory and spare parts effectively at client sites as needed.

Requirements

• A relevant technical qualification (e.g., National Diploma in Electrical Engineering, Mechanical Engineering, or Mechatronics).
• Proven experience (minimum 3-5 years) as a Field Service Technician or similar role, preferably in an industrial automation environment.
• Strong understanding of mechanical systems, electrical circuits, PLCs, and control systems.
• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
• Excellent diagnostic and troubleshooting skills with a systematic approach to problem-solving.
• Ability to work independently and manage time effectively, often under pressure.
• Good communication and interpersonal skills to interact professionally with clients.
• Willingness to travel regularly within the **Pietermaritzburg** area and occasionally further afield.
• A valid driver's license and a clean driving record are essential.
• Experience with specific machinery relevant to our client's product lines is a significant advantage.

Benefits

• Competitive annual salary package commensurate with experience.
• Company vehicle provided for business travel.
• Opportunities for professional development and advanced technical training.
• Comprehensive medical aid and retirement fund contributions.
• A supportive and collaborative work environment.
• Potential for career growth within a leading industry player.
• Tool allowance and provision of specialized diagnostic equipment.