About the Role
Our client, a leader in industrial automation and control systems, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team. This is a critical on-site role based in the vibrant economic hub of Midrand, Gauteng, ZA . You will be responsible for the installation, maintenance, and repair of complex machinery and equipment, ensuring minimal downtime and optimal performance for a diverse client base across various sectors including manufacturing, mining, and infrastructure. The ideal candidate will possess a strong technical aptitude, exceptional problem-solving skills, and a commitment to delivering outstanding service. This position offers the opportunity to work with cutting-edge technology and contribute directly to the operational success of our valued clients in the Gauteng province.
Key Responsibilities
- Perform installation, calibration, and commissioning of industrial machinery and control systems according to technical specifications and safety standards.
- Conduct routine preventative maintenance and inspections to identify and address potential issues before they impact operations.
- Diagnose and troubleshoot complex mechanical, electrical, and electronic faults, implementing effective repair solutions in a timely manner.
- Provide on-site technical support and guidance to clients, ensuring they have a comprehensive understanding of equipment operation and maintenance.
- Document all service activities, including repairs, maintenance performed, and parts used, for accurate record-keeping and reporting.
- Adhere strictly to all company safety protocols and site-specific regulations to ensure a secure working environment.
- Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
- Manage and maintain a comprehensive inventory of tools, parts, and equipment required for service calls.
- Respond to emergency service requests promptly, minimizing disruption to client operations in Midrand and surrounding areas.
Requirements
- A relevant technical qualification (e.g., NQF Level 4/5 in Electrical Engineering, Mechanical Engineering, or a related field).
- Minimum of 5 years of proven experience in a field service technician role, preferably within industrial automation or heavy machinery.
- Strong understanding of PLC systems, VFDs, HMI interfaces, and various industrial communication protocols.
- Proficiency in reading and interpreting technical schematics, blueprints, and manuals.
- Excellent diagnostic and troubleshooting skills for both mechanical and electrical systems.
- Ability to work independently and manage time effectively, often under pressure.
- Good communication and interpersonal skills, with the ability to interact professionally with clients.
- Valid driver's license and willingness to travel within the Gauteng region for site visits.
- A proactive approach to safety and a commitment to maintaining a safe work environment.
- Familiarity with Midrand and its industrial landscape is a plus.
Benefits
- Competitive annual salary package commensurate with experience.
- comprehensive medical aid and provident fund benefits.
- Opportunities for professional development and advanced technical training.
- company vehicle, fuel card, and travel allowances provided.
- Access to a supportive and collaborative team environment.
- Annual performance bonuses based on individual and company achievements.
- Potential for career advancement within a growing organization.
- Work with state-of-the-art technology and equipment.