Field Service Technician - Industrial Automation

Placements24; Midrand; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Company vehicle provided

Medical aid and retirement fund

Professional development

Generous leave

Job summary

Placements24 in Midrand, Gauteng, is seeking a Field Service Technician to support on-site and remote diagnostics across client sites. You will diagnose, repair, and maintain complex industrial automation equipment, interpret schematics, and collaborate with the engineering team to improve products.

The ideal candidate has a relevant technical qualification and 3–5 years of field service experience, with strong PLC and HMI knowledge, good communication, and a valid driver’s license.

Qualifications

• 3–5 years of field service or maintenance experience in industrial automation.
• Ability to troubleshoot complex mechanical/electrical systems and read technical docs.

Responsibilities

• Diagnose, troubleshoot, and repair industrial equipment on-site.
• Perform maintenance, installations, and upgrades to ensure peak performance.
• Provide technical support and training to client personnel.
• Interpret manuals, schematics, and blueprints to guide repairs.
• Maintain detailed service reports and ensure safety compliance.

Skills

Troubleshooting

PLC/HMI knowledge

Reading schematics

Client communication

Education

National Diploma in Electrical/Mechanical Engineering

Job description

About the Role Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and motivated Field Service Technician to join their dynamic team in Midrand, Gauteng. This role is crucial for ensuring the optimal performance and longevity of complex machinery and systems installed at various client sites. You will be a key player in maintaining operational efficiency for a diverse range of industries, offering vital support and technical expertise. This position offers a unique opportunity to work with cutting-edge technology and develop your skills in a challenging and rewarding environment. The ideal candidate will possess a strong technical aptitude, excellent problem-solving abilities, and a commitment to delivering exceptional service. We are looking for an individual who thrives in a hands-on role and enjoys the satisfaction of resolving technical issues effectively. You will be instrumental in upholding our client's reputation for reliability and innovation. The role involves a mix of on-site work and potential remote diagnostics, making it an engaging and varied position. Your contributions will directly impact client satisfaction and operational continuity, making this a high-impact role within the organization.

Key Responsibilities

• Diagnose, troubleshoot, and repair mechanical, electrical, and software issues on industrial equipment and automation systems.
• Perform routine maintenance, installations, and upgrades on machinery to ensure peak performance and prevent downtime.
• Conduct on-site service calls and provide technical support to clients, ensuring timely and effective resolution of issues.
• Interpret technical manuals, schematics, and blueprints to guide repair and maintenance procedures.
• Collaborate with the engineering team to identify recurring problems and propose solutions for product improvement.
• Maintain detailed service reports, including actions taken, parts used, and time spent, using company-provided systems.
• Adhere to all safety regulations and company protocols during on-site operations in Midrand, Gauteng.
• Provide training and guidance to client personnel on the operation and basic maintenance of installed systems.

Requirements

• A relevant technical qualification (e.g., National Diploma in Electrical Engineering, Mechanical Engineering, or a related field).
• Minimum of 3-5 years of experience in a similar field service or maintenance role, preferably within industrial automation.
• Proven ability to troubleshoot complex mechanical and electrical systems.
• Proficiency in reading and interpreting technical documentation, schematics, and blueprints.
• Strong understanding of PLC (Programmable Logic Controller) systems and HMI (Human-Machine Interface) is highly advantageous.
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients.
• Willingness to travel to various client sites as needed within the Midrand region and surrounding areas.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively.

Benefits

• Competitive salary package commensurate with experience.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and ongoing training on new technologies.
• Company vehicle provided for business travel.
• A supportive and collaborative work environment with a focus on employee growth.
• Generous leave allocation.
• Potential for performance-based bonuses.