Field Service Technician (On-site)

Placements24; Richards Bay; Vor Ort; ZAR 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Medical benefits

Service vehicle

Fuel card

Training & development

Paid leave & sick days

Zusammenfassung

WhatJobs Direct in Richards Bay seeks a skilled Field Service Technician to install, maintain and repair equipment at client sites across the Richards Bay region. You will travel to various locations, diagnose issues, and ensure optimal operation with a strong emphasis on safety and reliability.

The role requires reading technical manuals and schematics, excellent problem-solving and customer service skills, and the ability to work independently on-site.

Qualifikationen

• Proven experience as a Field Service Technician or in a hands-on technical role.
• Strong knowledge of mechanical, electrical and electronic systems.
• Ability to read and interpret manuals, blueprints and schematics.
• Excellent problem-solving and diagnostic skills.
• Strong customer service and communication abilities.
• Willingness to travel regularly within the Richards Bay region.
• Valid driver's license with a clean driving record.
• Technical certifications or vocational training are desirable.

Aufgaben

• Perform installations of new equipment according to technical specifications.
• Conduct routine maintenance and diagnostic checks on installed systems.
• Troubleshoot and repair malfunctioning equipment, identifying root causes and implementing effective solutions.
• Respond promptly to service calls and resolve issues timely.
• Provide technical support and guidance on operation and maintenance.
• Document all service activities in the reporting system.
• Adhere to safety regulations and company protocols on-site.
• Manage and maintain a service vehicle and spare parts inventory.
• Collaborate with internal support to share technical insights.
• Ensure client satisfaction with high-quality service.

Kenntnisse

Mechanical knowledge

Electrical knowledge

Electronic systems

Reading schematics

Problem-solving

Customer service

Travel willingness

Jobbeschreibung

About the Role

WhatJobs Direct is seeking a skilled and dependable Field Service Technician to join our team serving the Richards Bay area. This role is integral to ensuring the optimal performance and longevity of the equipment and systems our clients rely on. As a hands‑on position, you will be responsible for the installation, maintenance, and repair of various technical apparatus directly at client sites. We are looking for an individual with a strong technical aptitude, excellent problem‑solving skills, and a commitment to providing exceptional on‑site service. You will be the face of our client at customer locations, building relationships and ensuring their satisfaction through efficient and effective service delivery. This role requires you to be physically present at various locations within and around Richards Bay, requiring travel and flexibility. The ideal candidate possesses a deep understanding of mechanical and electrical systems and thrives in an environment that demands precision and reliability. Your work will directly impact client operations, making your role crucial to their success and our client's reputation.

Key Responsibilities

• Perform installations of new equipment according to technical specifications and schematics.
• Conduct routine maintenance and diagnostic checks on installed systems.
• Troubleshoot and repair malfunctioning equipment, identifying root causes and implementing effective solutions.
• Respond promptly to service calls and ensure timely resolution of technical issues.
• Provide technical support and guidance to clients on equipment operation and maintenance best practices.
• Document all service activities, including parts used, labor hours, and repair details, in the service reporting system.
• Adhere to all safety regulations and company protocols during on‑site operations.
• Manage and maintain a service vehicle and inventory of spare parts.
• Collaborate with the internal support team to share technical insights and feedback.
• Ensure client satisfaction by delivering high-quality service and maintaining professional conduct.

Requirements

• Proven experience as a Field Service Technician or in a similar hands‑on technical role.
• Strong knowledge of mechanical, electrical, and electronic systems.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Excellent problem‑solving and diagnostic skills.
• Strong customer service and communication abilities.
• Willingness to travel regularly within the Richards Bay region.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively on‑site.
• Technical certifications or relevant vocational training are highly desirable.
• Physical stamina to perform tasks at various client locations.

Benefits

• Competitive annual salary.
• Comprehensive medical and retirement benefits.
• Company-provided service vehicle and fuel card.
• Opportunities for training and professional development.
• Paid leave and sick days.
• Exposure to a diverse range of technical challenges.