Field Service Technician (On-site)

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Medical and retirement benefits

Company-provided service vehicle

Fuel card

Training and professional development

Paid leave and sick days

Job summary

WhatJobs Direct in Richards Bay is seeking a skilled Field Service Technician to install, maintain, and repair equipment at client sites across the Richards Bay region. This hands-on role requires strong technical aptitude and a commitment to reliable on-site service.

You will read schematics, diagnose issues, perform routine maintenance, travel regularly, and provide guidance to clients. The position offers a competitive salary plus benefits and opportunities for professional development.

Qualifications

• Proven experience as a Field Service Technician or similar hands-on role.
• Strong knowledge of mechanical, electrical and electronic systems.
• Ability to read and interpret technical manuals, schematics and blueprints.
• Excellent problem-solving and diagnostic skills.
• Willingness to travel within the Richards Bay region.
• Valid driver's license with a clean record.

Responsibilities

• Perform installations of new equipment according to technical specifications and schematics.
• Conduct routine maintenance and diagnostic checks on installed systems.
• Troubleshoot and repair malfunctioning equipment, identifying root causes and solutions.
• Respond promptly to service calls and ensure timely resolution of technical issues.
• Provide technical guidance to clients on equipment operation and maintenance best practices.
• Document all service activities including parts used, labor hours, and repair details.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Diagnostics & troubleshooting

Reading schematics & blueprints

Education

Technical certifications or vocational training

Job description

About the Role WhatJobs Direct is seeking a skilled and dependable Field Service Technician to join our team serving the Richards Bay area. This role is integral to ensuring the optimal performance and longevity of the equipment and systems our clients rely on. As a hands-on position, you will be responsible for the installation, maintenance, and repair of various technical apparatus directly at client sites. We are looking for an individual with a strong technical aptitude, excellent problem-solving skills, and a commitment to providing exceptional on-site service. You will be the face of our client at customer locations, building relationships and ensuring their satisfaction through efficient and effective service delivery. This role requires you to be physically present at various locations within and around Richards Bay , requiring travel and flexibility. The ideal candidate possesses a deep understanding of mechanical and electrical systems and thrives in an environment that demands precision and reliability. Your work will directly impact client operations, making your role crucial to their success and our client's reputation.

Key Responsibilities

• Perform installations of new equipment according to technical specifications and schematics.
• Conduct routine maintenance and diagnostic checks on installed systems.
• Troubleshoot and repair malfunctioning equipment, identifying root causes and implementing effective solutions.
• Respond promptly to service calls and ensure timely resolution of technical issues.
• Provide technical support and guidance to clients on equipment operation and maintenance best practices.
• Document all service activities, including parts used, labor hours, and repair details, in the service reporting system.
• Adhere to all safety regulations and company protocols during on-site operations.
• Manage and maintain a service vehicle and inventory of spare parts.
• Collaborate with the internal support team to share technical insights and feedback.
• Ensure client satisfaction by delivering high-quality service and maintaining professional conduct.

Requirements

• Proven experience as a Field Service Technician or in a similar hands-on technical role.
• Strong knowledge of mechanical, electrical, and electronic systems.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Excellent problem-solving and diagnostic skills.
• Strong customer service and communication abilities.
• Willingness to travel regularly within the Richards Bay region.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively on-site.
• Technical certifications or relevant vocational training are highly desirable.
• Physical stamina to perform tasks at various client locations.

Benefits

• Competitive annual salary.
• Comprehensive medical and retirement benefits.
• Company-provided service vehicle and fuel card.
• Opportunities for training and professional development.
• Paid leave and sick days.
• Exposure to a diverse range of technical challenges.