Field Service Technician

Placements24; Randburg; In loco; ZAR 300.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Medical aid

Provident fund

Descrizione del lavoro

Placements24 is seeking a Field Service Technician for the Randburg, Gauteng area to install, service, and repair sophisticated industrial equipment at customer sites. This on-site role requires strong diagnostic skills, mechanical aptitude, and a customer-focused approach to minimize downtime.

The successful candidate will travel within the Randburg region, perform preventive maintenance, calibrations, and troubleshooting of mechanical, electrical, and hydraulic systems, and provide on-site

Competenze

• Trade qualification in Mechanical, Electrical, or Mechatronics Engineering.
• Minimum 3 years field service or similar hands-on experience.
• Valid driver's license and clean driving record.

Mansioni

• Install, commission, and configure equipment at client sites.
• Perform preventive maintenance and calibrations.
• Diagnose and repair mechanical, electrical, and hydraulic systems.
• Respond to service calls to minimize downtime.
• Provide on-site training and document service activities.

Conoscenze

Diagnostics

Mechanical aptitude

Customer service

Formazione

Trade qualification in Mechanical, Electrical, or Mechatronics Engineering

Descrizione del lavoro

About the Role

Our client, a premier provider of advanced industrial equipment, is seeking a dedicated and skilled Field Service Technician to serve the Randburg, Gauteng area. This critical on-site role involves the installation, maintenance, and repair of sophisticated machinery at client locations. You will be the primary technical point of contact for customers, ensuring their equipment operates at peak performance and providing essential support to minimize operational disruptions. The successful candidate will possess excellent diagnostic skills, a strong mechanical aptitude, and a customer-centric approach. This position requires frequent travel within the designated region and offers the opportunity to work with cutting-edge technology in a fast-paced service environment.

Key Responsibilities

• Install, commission, and configure new equipment at customer sites according to technical specifications and safety standards.
• Perform routine preventative maintenance, inspections, and calibrations on various types of industrial machinery.
• Diagnose and troubleshoot mechanical, electrical, and software issues, implementing effective repair solutions.
• Respond to service calls and emergency breakdowns, providing timely and efficient repairs to minimize downtime.
• Provide technical training and guidance to customer personnel on equipment operation and maintenance.
• Maintain accurate service records, including work performed, parts used, and time spent, utilizing company reporting systems.
• Adhere strictly to all safety protocols and company policies during on-site service activities.
• Collaborate with the sales and support teams to ensure customer satisfaction and identify potential upsell opportunities.
• Manage service inventory and spare parts effectively, ensuring availability for service needs.
• Contribute to the continuous improvement of service procedures and documentation.

Requirements

• Trade qualification in Mechanical, Electrical, or Mechatronics Engineering, or equivalent experience.
• Minimum of 3 years of experience as a Field Service Technician or in a similar hands-on technical support role.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Proven ability to diagnose and troubleshoot complex equipment issues.
• Excellent problem-solving skills and attention to detail.
• Proficiency in reading technical manuals, schematics, and blueprints.
• Strong customer service and communication skills, with the ability to build rapport with clients.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the Randburg, Gauteng region and occasionally beyond.
• Ability to work independently and manage time effectively in a field environment.

Benefits

• Our client offers a competitive annual salary of R , along with a comprehensive benefits package including medical aid and a provident fund.
• A company vehicle will be provided for business use, along with a fuel allowance.
• Opportunities for advanced technical training and career progression within a reputable organization are available.