Field Service Engineer - Richards Bay

Placements24; Mtubatuba Local Municipality; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Retirement fund contributions

Continuous professional development

International training

Generous paid time off

Travel and accommodation expenses paid

Dynamic career path

Job summary

Placements24 is seeking a skilled Field Service Engineer to support operations in and around Richards Bay, KwaZulu-Natal. You will install, commission, service, and repair complex industrial equipment at client sites.

You’ll diagnose mechanical, electrical, and hydraulic issues, perform preventative maintenance, and deliver client training. Strong problem-solving, drawings literacy, and travel readiness are essential for this role.

Qualifications

• Bachelor’s or Diploma in Mechanical, Electrical, or Mechatronic Engineering is required.
• 3+ years in field service engineering or similar technical support role.
• Ability to troubleshoot and repair complex industrial machinery.
• Strong understanding of hydraulics, pneumatics, electrical control systems and PLC basics.
• Excellent diagnostic skills and testing equipment proficiency.
• Ability to read and interpret engineering drawings and schematics.
• Strong customer-facing communication and interpersonal skills.
• Valid driver’s license and willingness to travel extensively in KwaZulu-Natal region.

Responsibilities

• Install, commission, and configure new equipment at customer locations.
• Perform routine inspections, preventative maintenance, and troubleshooting on industrial machinery.
• Diagnose and repair mechanical, electrical, and hydraulic system failures.
• Provide expert technical support and guidance to clients on equipment operation and maintenance.
• Conduct performance testing and system calibration to ensure optimal functionality.
• Develop and deliver technical training to client personnel.
• Maintain accurate service reports, parts inventories, and expense logs.
• Adhere to all company policies, procedures, and safety standards.
• Collaborate with internal engineering and sales teams to address customer needs.
• Identify opportunities for service contract upgrades and new equipment sales.

Skills

Troubleshooting

Preventive maintenance

Installation & commissioning

Customer communication

Reading schematics

Travel readiness

English proficiency

Education

Bachelor's or Diploma in Mechanical, Electrical, or Mechatronic Engineering

Tools

Testing equipment

Job description

About the Role

Our client is seeking a highly skilled and experienced Field Service Engineer to support their operations in and around Richards Bay, KwaZulu-Natal . This role is critical for ensuring the optimal performance and reliability of complex industrial equipment at client sites. You will be responsible for on-site installation, commissioning, maintenance, and repair of sophisticated machinery. The ideal candidate will possess a strong technical background in mechanical and electrical engineering, coupled with excellent problem‑solving skills and the ability to work independently in diverse environments. This position demands a proactive approach to service, ensuring minimal downtime for our clients and upholding our client's reputation for excellence in the installation and maintenance sector. Your expertise will be vital in supporting key industries within the Richards Bay region and beyond.

Key Responsibilities

• Install, commission, and configure new equipment at customer locations.
• Perform routine inspections, preventative maintenance, and troubleshooting on industrial machinery.
• Diagnose and repair mechanical, electrical, and hydraulic system failures.
• Provide expert technical support and guidance to clients on equipment operation and maintenance.
• Conduct performance testing and system calibration to ensure optimal functionality.
• Develop and deliver technical training to client personnel.
• Maintain accurate service reports, parts inventories, and expense logs.
• Adhere to all company policies, procedures, and safety standards.
• Collaborate with internal engineering and sales teams to address customer needs.
• Identify opportunities for service contract upgrades and new equipment sales.

Requirements

• Bachelor's or Diploma in Mechanical, Electrical, or Mechatronic Engineering.
• Minimum of 3 years of experience in field service engineering or a similar technical support role.
• Proven ability to troubleshoot and repair complex industrial machinery.
• Strong understanding of hydraulics, pneumatics, electrical control systems, and PLC basics.
• Excellent diagnostic skills and proficiency with testing equipment.
• Ability to read and interpret complex engineering drawings and schematics.
• Strong customer‑facing communication and interpersonal skills.
• Must possess a valid driver's license and be willing to travel extensively within the KwaZulu-Natal region, primarily around Richards Bay .
• Ability to work flexible hours and respond to urgent service calls.
• Proficiency in English is essential; knowledge of other local languages is an asset.

Benefits

• Competitive annual salary of ZAR.
• Company vehicle and fuel allowance for business travel.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for continuous professional development and international training.
• Work with cutting‑edge technology in the installation and maintenance field.
• Support clients in key industries within the vibrant Richards Bay area.
• Generous paid time off.
• Performance‑based incentives.
• Travel and accommodation expenses covered during business trips.
• A dynamic and rewarding career path within a growing organization.