About the Role Our client, a leading provider of specialized industrial machinery, is seeking a highly skilled and motivated Field Service Technician to join their growing team in Rustenburg, North West . This role is essential for providing on-site technical support, installation, and maintenance services for our client's advanced industrial equipment. The ideal candidate will possess a robust mechanical and electrical aptitude, exceptional diagnostic skills, and a dedication to ensuring optimal performance and uptime for client machinery. You will be the face of our client in the field, building strong customer relationships and ensuring their operational needs are met with precision and efficiency. This is a hands-on position that requires a problem-solver who thrives in diverse work environments.
Key Responsibilities
- Install, commission, and maintain a wide range of industrial machinery at client sites.
- Perform routine inspections, diagnostics, and preventative maintenance to ensure equipment reliability.
- Troubleshoot and repair mechanical, electrical, and hydraulic systems of industrial equipment.
- Respond promptly to service calls and emergency breakdowns, providing timely and effective solutions.
- Collaborate with clients to understand their operational needs and provide technical advice.
- Maintain accurate service reports, documentation, and inventory of spare parts.
- Ensure all work complies with safety regulations and company standards.
- Provide basic training to client operators on equipment usage and maintenance.
- Travel to various client locations within the Rustenburg region and potentially further afield as required.
- Adhere to strict safety protocols during all on-site operations.
Requirements
- Trade qualification (e.g., NQF Level 4) in Mechanical, Electrical, or Mechatronics Engineering, or equivalent experience.
- Minimum of 4 years of experience as a Field Service Technician or similar role, preferably with industrial machinery.
- Strong mechanical, electrical, and hydraulic troubleshooting skills.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Experience with diagnostic equipment and tools.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel extensively and work flexible hours, including occasional weekends.
- Valid driver's license and a clean driving record.
- Knowledge of PLC systems and basic programming is an advantage.
- Reside within or be willing to relocate to the Rustenburg area.
Benefits
- Competitive annual salary of R.
- Company vehicle, fuel card, and travel allowances.
- Performance-based bonuses and incentives.
- Comprehensive medical aid and pension fund benefits.
- Opportunities for training and career advancement with a global leader.
- Uniform and all necessary tools provided.
- Paid time off and holiday leave.