Field Service Technician (Heavy Machinery)

Placements24; Rustenburg; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Service vehicle

Fuel card

Medical benefits

Retirement plan

Training opportunities

Brand exposure

Tool allowance

Paid vacation

Job summary

Placements24 in Rustenburg, North West is seeking a Field Service Technician (Heavy Machinery) to perform on-site maintenance, repairs, and servicing across a range of heavy equipment including excavators, loaders and mining machines.

The role requires 4+ years of field service experience, strong mechanical, electrical and hydraulic knowledge, and a safety-first mindset. Travel to various job sites within the North West and overtime as needed are expected.

Qualifications

• Minimum of 4 years of field service experience on heavy machinery or industrial equipment.
• Ability to read manuals, diagrams and schematics.
• Valid driver’s license with a clean record; endorsements may be required.
• Trade certification in Heavy Equipment Mechanics is highly advantageous.

Responsibilities

• Perform diagnostic evaluations and repairs on heavy machinery (excavators, loaders, dozers, mining equipment).
• Conduct preventive maintenance to ensure optimal performance and longevity.
• Troubleshoot mechanical, electrical, and hydraulic issues.
• Interpret manuals, schematics, and bulletins to guide repairs.
• On-site service calls and prompt response to emergency repairs.
• Maintain service logs with work performed, parts used, and time spent.
• Uphold safety regulations and company procedures during service operations.
• Communicate equipment status and maintenance recommendations to customers.
• Manage and maintain service vehicle, tools, and diagnostic equipment.
• Provide technical support and guidance to operators when needed.

Skills

Field service

Mechanical aptitude

Electrical systems

Hydraulic systems

Diagnostics

Customer service

Troubleshooting

Communication skills

Education

Heavy Equipment cert

Job description

About the Role

Our client is seeking a dedicated and skilled Field Service Technician (Heavy Machinery) to join their expanding operations in Rustenburg, North West . This crucial role involves providing expert on-site maintenance, repair, and servicing of a wide range of heavy industrial machinery and equipment. The ideal candidate will have extensive experience with mechanical, electrical, and hydraulic systems, a strong commitment to safety, and the ability to work effectively in diverse field environments. This is an excellent opportunity for a hands‑on technician looking to join a reputable company known for its quality equipment and commitment to its workforce in the Rustenburg area.

Key Responsibilities

• Perform diagnostic evaluations and repairs on heavy machinery, including excavators, loaders, dozers, and specialized mining equipment.
• Conduct routine preventative maintenance schedules to ensure optimal equipment performance and longevity.
• Troubleshoot and repair complex mechanical, electrical, and hydraulic issues.
• Interpret technical manuals, schematics, and service bulletins to guide repair procedures.
• Perform on-site service calls and respond to emergency repair needs efficiently.
• Maintain accurate service logs, including details of work performed, parts used, and time spent.
• Ensure all safety regulations and company procedures are strictly followed during service operations.
• Communicate effectively with customers regarding equipment status, repairs, and maintenance recommendations.
• Manage and maintain a service vehicle, tools, and diagnostic equipment.
• Provide technical support and guidance to equipment operators when necessary.

Requirements

• Minimum of 4 years of experience as a Field Service Technician specializing in heavy machinery or industrial equipment.
• Proven expertise in diagnosing and repairing mechanical, electrical, and hydraulic systems.
• Ability to read and understand complex technical manuals, diagrams, and schematics.
• Strong mechanical aptitude and proficiency with a wide range of hand and power tools.
• Valid driver's license with a clean driving record; ability to obtain necessary endorsements if required.
• Trade certification in Heavy Equipment Mechanics or a related field is highly advantageous.
• Excellent problem-solving and troubleshooting skills.
• Strong customer service and communication skills.
• Physical ability to lift heavy components, work in various weather conditions, and perform strenuous tasks.
• Willingness to work overtime and travel to various job sites within the North West province as needed.

Benefits

• Competitive annual salary commensurate with experience.
• Overtime pay for hours worked beyond standard working times.
• Company-provided service vehicle and fuel card.
• Comprehensive medical and retirement benefits package.
• Extensive training on new equipment and technologies.
• Opportunity to work with leading brands in heavy machinery.
• Tool allowance and safety gear provided.
• Paid vacation and public holidays.
• A stable and reputable employer in the Rustenburg region.