Field Service Technician - Industrial Equipment

Placements24; LegKraal Gate; Hybride; ZAR 360 000 - 480 000; Plein temps

Avantages offerts par ce poste

Competitive salary with overtime

Bonuses and incentives

Medical aid and provident fund

Company service vehicle

Training and development

Generous annual leave

Remote administrative task flexibility

Résumé du poste

Placements24 is seeking a skilled Field Service Technician to join the team in Mahikeng, North West. The role involves on-site installation, calibration, and preventive maintenance of industrial equipment, with some travel within the North West province.

A hybrid arrangement allows a balance between field work and administrative duties.

Qualifications

• 3–5 years field service experience in industrial maintenance.
• Strong knowledge of mechanical and electrical systems.
• Ability to read technical manuals and schematics.
• Willingness to travel within Mahikeng and North West.

Responsabilités

• Perform on-site installation, commissioning and calibration of industrial equipment.
• Conduct routine preventative maintenance and inspections for optimal performance.
• Diagnose and troubleshoot mechanical, electrical and hydraulic issues using specialized tools.
• Repair and replace faulty components and systems as needed.
• Respond to service calls and emergency repair requests promptly.
• Maintain detailed service reports with parts used and recommendations.
• Ensure safety regulations and company policies are followed during service calls.
• Manage service vehicle inventory and keep tools/equipment maintained.
• Provide basic technical guidance and training to customer personnel.
• Liaise with sales and technical support to resolve complex issues.

Connaissances

Mechanical systems

Electrical systems

Diagnostics

Customer service

Troubleshooting

Formation

National Diploma in Mechanical or Electrical Engineering

Trade certificate (Millwright)

Outils

Diagnostic equipment

Manuals & schematics

Description du poste

About the Role

Our client, a reputable supplier of industrial machinery and equipment, is seeking a skilled Field Service Technician to join their team in Mahikeng, North West. This role is integral to providing essential on-site support, installation, and maintenance services for a range of industrial equipment used by businesses in the region. You will be responsible for ensuring that client operations are running smoothly by performing timely and accurate repairs, preventative maintenance, and system diagnostics. The ideal candidate will possess strong technical expertise in mechanical and electrical systems, excellent problem-solving skills, and a dedication to customer satisfaction. This hands-on position offers the opportunity to work with diverse equipment and contribute to the operational efficiency of various industries in Mahikeng and surrounding areas. We are looking for a proactive, reliable individual with a strong work ethic and the ability to work independently. This role may require some travel within the province, offering variety and exposure to different operational environments. The hybrid aspect allows for a balance between field work and some administrative duties.

Key Responsibilities

• Perform on-site installation, commissioning, and calibration of industrial equipment.
• Conduct routine preventative maintenance and inspections to ensure optimal equipment performance.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using specialized tools and techniques.
• Repair and replace faulty components and systems as needed.
• Respond promptly to service calls and emergency repair requests.
• Maintain detailed service reports, documenting all work performed, parts used, and recommendations.
• Ensure compliance with all safety regulations and company policies during service calls.
• Manage service vehicle inventory and ensure tools and equipment are well-maintained.
• Provide basic technical guidance and training to customer personnel on equipment operation and maintenance.
• Liaise with the sales and technical support teams to resolve complex customer issues.

Requirements

• A relevant technical qualification (e.g., National Diploma in Mechanical or Electrical Engineering, trade certificate like Millwright).
• Minimum of 3-5 years of proven experience as a Field Service Technician or in a similar industrial maintenance role.
• Strong knowledge of mechanical, electrical, and ideally hydraulic systems commonly found in industrial settings.
• Ability to read and interpret technical manuals, schematics, and diagnostic software.
• Excellent diagnostic and problem-solving capabilities.
• Proficiency with hand tools, power tools, and diagnostic equipment.
• Strong commitment to safety and adherence to protocols.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively in a field environment.
• Valid driver's license and willingness to travel within Mahikeng and the surrounding North West province.

Benefits

• Competitive salary package with potential for overtime.
• Performance-based incentives and bonuses.
• Contribution to medical aid and provident fund.
• Company service vehicle provided for business use.
• Opportunities for continuous training and professional development.
• Generous annual leave allowance.
• Exposure to a wide range of industrial equipment.
• Supportive work environment with opportunities for advancement.
• Work with a respected company in the industrial sector.
• Potential for some remote administrative task flexibility.