About the Role
Our client, a leading supplier of specialized industrial systems, is seeking a skilled Field Service Technician to provide installation, maintenance, and repair services. This role is essential for ensuring that client equipment operates at peak performance. You will travel to various customer sites to conduct routine servicing, diagnose faults, and perform necessary repairs. The ideal candidate possesses a strong combination of mechanical and electrical expertise, excellent problem-solving capabilities, and a commitment to delivering outstanding customer service. This position is based in Upington, Northern Cape , and requires flexibility for travel within the region. You will be an integral part of maintaining our client's reputation for reliability and technical excellence in the industrial sector.
Key Responsibilities
- Perform installations and commissioning of industrial equipment according to technical specifications.
- Conduct scheduled preventive maintenance and inspections to ensure equipment longevity.
- Diagnose and troubleshoot complex mechanical, electrical, and control system issues.
- Execute repairs, replacements, and adjustments to restore equipment functionality.
- Provide technical support and guidance to client personnel on equipment operation and maintenance.
- Respond promptly to service requests and emergency calls.
- Maintain accurate and detailed service reports, documenting all work performed.
- Ensure compliance with all health, safety, and environmental regulations.
- Manage inventory of spare parts and tools within the service vehicle.
- Liaise with internal sales and engineering teams to provide client feedback.
Requirements
- A relevant technical qualification in Electrical Engineering, Mechanical Engineering, or a related field is required.
- Minimum of 3-5 years of experience in a field service technician role, preferably with industrial machinery or complex systems.
- Strong understanding of mechanical principles, electrical circuits, and basic control systems.
- Proficiency in reading schematics, technical manuals, and blueprints.
- Excellent diagnostic and problem-solving skills.
- Ability to work independently and manage time effectively in a field environment.
- Good communication and customer service skills.
- Willingness to travel frequently within the Upington region and surrounding areas.
- A valid driver's license is mandatory.
- Familiarity with testing equipment and diagnostic tools.
Benefits
- Competitive salary and potential for performance-based bonuses.
- Company vehicle provided for business use.
- Opportunities for professional development and advanced training.
- Exposure to diverse industrial technologies.
- A supportive work environment focused on technical excellence and customer satisfaction.
- Contribute to critical infrastructure and industries in the Northern Cape.