Field Service Technician - Industrial Machinery

Placements24; Klerksdorp; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Pension plan

Paid time off

Training opportunities

Job summary

Placements24 seeks an experienced Field Service Technician to install, maintain and repair complex industrial machinery across the Klerksdorp region. Travel to customer sites is frequent, with a focus on ensuring peak equipment performance and reliable servicing.

The ideal candidate combines strong mechanical, electrical, and hydraulic troubleshooting abilites with excellent communication and a customer-first approach. A valid driver's license and ability to travel are essential.

Qualifications

• Experience as Field Service Technician, preferably with industrial machinery.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Proficiency with diagnostic tools and testing equipment.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage travel schedules effectively.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned region.
• Physical ability to lift heavy components and work in various industrial environments.
• Relevant technical certifications or a degree in engineering or a related field are highly advantageous.

Responsibilities

• Install, commission, and configure complex industrial machinery at customer sites.
• Perform scheduled preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose and repair mechanical, electrical, and hydraulic issues on a variety of industrial equipment.
• Respond to emergency service calls and provide timely and effective solutions.
• Provide technical support and training to customer operators and maintenance personnel.
• Maintain accurate service reports, including work performed, parts used, and time spent.
• Adhere strictly to safety protocols and company policies at all times.
• Manage inventory of spare parts and tools required for field service.
• Collaborate with the engineering and sales departments to provide feedback on product performance and customer needs.
• Ensure customer satisfaction through professional conduct and high-quality service delivery.

Skills

Field Service

Mechanical skills

Electrical skills

Hydraulic troubleshooting

Diagnostics

Technical manuals

Blueprints & schematics

Diagnostic tools

Customer service

Travel readiness

Driver's license

Education

Engineering degree or technical certifications

Tools

Diagnostic testing equipment

Job description

About the Role

Our client, a reputable manufacturer of specialized industrial machinery, is seeking an experienced Field Service Technician to join their team serving the Klerksdorp, North West area. This position is critical for ensuring our clients' machinery operates at peak performance through expert installation, maintenance, and repair services. The ideal candidate will possess a strong mechanical and electrical aptitude, excellent diagnostic skills, and a commitment to providing exceptional customer support. You will be the face of our client to their industrial customers, building strong relationships and ensuring their operational continuity. This role involves significant travel to customer sites within the designated region. If you are a hands-on problem solver with a passion for industrial technology, this is an excellent opportunity to grow your career with a leading company in Klerksdorp .

Key Responsibilities

• Install, commission, and configure complex industrial machinery at customer sites.
• Perform scheduled preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose and repair mechanical, electrical, and hydraulic issues on a variety of industrial equipment.
• Respond to emergency service calls and provide timely and effective solutions.
• Provide technical support and training to customer operators and maintenance personnel.
• Maintain accurate service reports, including work performed, parts used, and time spent.
• Adhere strictly to safety protocols and company policies at all times.
• Manage inventory of spare parts and tools required for field service.
• Collaborate with the engineering and sales departments to provide feedback on product performance and customer needs.
• Ensure customer satisfaction through professional conduct and high-quality service delivery.

Requirements

• Proven experience as a Field Service Technician, preferably with industrial machinery.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Proficiency with diagnostic tools and testing equipment.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage travel schedules effectively.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned region.
• Physical ability to lift heavy components and work in various industrial environments.
• Relevant technical certifications or a degree in engineering or a related field are highly advantageous.

Benefits

• Our client offers a competitive salary package with performance-based incentives and overtime opportunities.
• A company vehicle, fuel card, and travel expenses will be provided.
• Comprehensive health insurance, including medical and dental coverage.
• Retirement savings plan with company contributions.
• Ongoing technical training and opportunities for professional development.
• Paid time off, including annual leave and sick days.
• Join a stable and reputable company with a strong focus on employee well-being and career growth in the North West region.
• This role offers the chance to work with cutting-edge industrial technology and contribute to vital manufacturing processes.