Field Service Technician

Placements24; Midrand; Presencial; ZAR 180.000 - 320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Fuel allowance

Health insurance

Training & development

Career growth

Descripción de la vacante

Placements24 is seeking a diligent Field Service Technician to join our team in Midrand, Gauteng. The role covers installation, maintenance, and repair of critical equipment for a diverse client base, acting as the on-site face of the company.

You will troubleshoot complex issues, provide expert technical support, and ensure high standards of service quality. The ideal candidate is proactive, detail-oriented, and possesses excellent communication skills to liaise with clients and internal

Formación

• Proven experience as a Field Service Technician or similar role.
• Strong knowledge of mechanical and electrical systems, with the ability to read technical manuals and schematics.
• Proficiency in using diagnostic tools and equipment.
• A valid driver's license and a clean driving record for travel to client sites in and around Midrand.
• Excellent problem-solving abilities and a customer-centric attitude.
• Relevant technical certifications are a plus.

Responsabilidades

• Perform routine preventive maintenance on various types of machinery and equipment.
• Diagnose and repair mechanical, electrical, and software issues reported by clients.
• Install new equipment according to specifications and client requirements.
• Provide on-site technical support and training to end-users.
• Maintain accurate service records, including parts used and labor hours.
• Respond promptly to emergency service calls and ensure minimal downtime for clients.

Conocimientos

Field Service Experience

Mechanical & Electrical Knowledge

Diagnostic Tools Proficiency

Customer-focused

Herramientas

Diagnostic tools

Descripción del empleo

About the Role

Our client is seeking a diligent and skilled Field Service Technician to join their dynamic team in Midrand, Gauteng. In this pivotal role, you will be responsible for the installation, maintenance, and repair of critical equipment for a diverse client base. You will act as the face of the company on-site, ensuring customer satisfaction through expert technical support and problem-solving. This position requires a hands-on approach and the ability to work independently, troubleshoot complex issues, and maintain the highest standards of service quality. The ideal candidate is proactive, detail-oriented, and possesses excellent communication skills to effectively liaise with both clients and internal support teams, contributing to the seamless operation of essential services.

Key Responsibilities

• Perform routine preventive maintenance on various types of machinery and equipment.
• Diagnose and repair mechanical, electrical, and software issues reported by clients.
• Install new equipment according to specifications and client requirements.
• Provide on-site technical support and training to end-users.
• Maintain accurate service records, including parts used and labor hours.
• Respond promptly to emergency service calls and ensure minimal downtime for clients.

Requirements

• Proven experience as a Field Service Technician or similar role.
• Strong knowledge of mechanical and electrical systems, with the ability to read technical manuals and schematics.
• Proficiency in using diagnostic tools and equipment.
• A valid driver's license and a clean driving record are essential for travel to client sites in and around Midrand.
• Excellent problem-solving abilities and a customer‑centric attitude.
• Relevant technical certifications are a plus.

Benefits

• Competitive annual salary.
• Company vehicle and fuel allowance for business travel.
• Comprehensive health insurance package.
• Opportunities for professional development and ongoing training.
• A supportive team environment with a focus on career growth within the Installation & Maintenance sector.