About the Role
Our client, a leading provider of industrial automation solutions, is seeking a dedicated and skilled Field Service Technician to join their dynamic team. This role is pivotal in ensuring the seamless operation and maintenance of complex electrical systems for a diverse range of clients across various industries. You will be the primary point of contact for on-site support, troubleshooting, and preventative maintenance, playing a crucial role in maintaining client satisfaction and operational efficiency. The successful candidate will operate primarily within the Pietermaritzburg region, requiring a proactive approach to problem-solving and a commitment to excellence in service delivery. This is an exciting opportunity to become an integral part of a reputable organization known for its innovative technology and strong customer focus.
Key Responsibilities
- Perform scheduled preventative maintenance on electrical control systems, machinery, and associated equipment.
- Diagnose and repair faults in electrical systems, circuits, and components using appropriate diagnostic tools and techniques.
- Install, commission, and test new electrical equipment and systems according to specifications and safety standards.
- Provide on-site technical support and assistance to clients, responding to service calls and emergency breakdowns promptly.
- Interpret blueprints, schematics, and technical manuals to understand system configurations and guide repair processes.
- Document all service activities, including repairs, maintenance performed, and parts used, in a detailed and timely manner.
- Adhere strictly to all health, safety, and environmental regulations and company policies during all site operations.
- Collaborate with internal engineering and sales teams to provide comprehensive solutions to client issues.
Requirements
- A National Diploma or equivalent qualification in Electrical Engineering or a related field.
- Proven experience (minimum 3 years) as a Field Service Technician or in a similar electrical maintenance role.
- Strong understanding of electrical systems, including AC/DC circuits, motor controls, PLCs, and VFDs.
- Proficiency in reading and interpreting electrical schematics and technical drawings.
- Excellent diagnostic and troubleshooting skills with a meticulous attention to detail.
- Valid driver's license and a clean driving record for travel within the Pietermaritzburg area.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Ability to work independently with minimal supervision and manage time effectively.
- Willingness to work occasional overtime or be on-call as required by business needs.
Benefits
- Competitive annual salary package commensurate with experience.
- Opportunity to work with cutting-edge technology and advanced systems.
- Comprehensive training and professional development programs.
- Company vehicle provided for business travel.
- Medical aid and provident fund contributions.
- A supportive and collaborative work environment focused on teamwork and growth.
- The chance to make a significant impact in the installation and maintenance sector within the KwaZulu-Natal province.