Field Service Technician - Heavy Equipment

Placements24; Randburg; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Performance bonuses

Company vehicle

Job summary

Placements24 is seeking a skilled Field Service Technician to cover Randburg, Gauteng, performing installation, maintenance and repairs on heavy industrial equipment.

You will diagnose mechanical, electrical, and hydraulic issues, perform inspections, and provide customer training while managing schedules and service reports. Travel within the region and occasional overnight stays are required. Valid driver's license and autonomous work style are essential.

Qualifications

• Technical qualification in Mechanical Engineering, Electrical Engineering, or a related trade.
• Minimum of 5 years of experience as a Field Service Technician, preferably with heavy industrial equipment.
• Strong diagnostic skills for mechanical, electrical, and hydraulic systems.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Proficiency in using diagnostic tools and equipment.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record are mandatory.
• Willingness to travel frequently within the Randburg, Gauteng area and occasional overnight stays.
• Ability to work independently and manage time effectively.

Responsibilities

• Perform on-site installation, maintenance, and repair of heavy industrial equipment.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
• Conduct routine inspections and preventative maintenance to ensure equipment reliability.
• Provide technical support and training to customers on equipment operation and maintenance.
• Manage service schedules and travel efficiently within the designated territory.
• Maintain accurate service reports, including work performed, parts used, and time spent.
• Adhere to all safety regulations and company policies, ensuring a safe working environment.
• Order and manage spare parts inventory for service calls.
• Collaborate with engineering and sales teams to resolve complex technical issues.

Skills

Mechanical aptitude

Electrical aptitude

Diagnostics

Customer service

Communication

Time management

Education

Mechanical Engineering qualification

Electrical Engineering qualification

Tools

Diagnostic tools

Schematic reading

Job description

About the Role

Our client, a leading manufacturer and service provider of heavy industrial equipment, is seeking a skilled and experienced Field Service Technician to cover the Randburg, Gauteng region and surrounding areas. This challenging role involves traveling to customer sites to perform installations, maintenance, diagnostics, and repairs on complex machinery. The ideal candidate will have a strong mechanical and electrical aptitude, excellent problem-solving skills, and the ability to work autonomously. You will be the primary point of contact for customers requiring technical support, ensuring minimal downtime and maximum operational efficiency of their equipment. This position requires dedication, technical expertise, and a commitment to delivering exceptional service.

Key Responsibilities

• Perform on-site installation, maintenance, and repair of heavy industrial equipment.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
• Conduct routine inspections and preventative maintenance to ensure equipment reliability.
• Provide technical support and training to customers on equipment operation and maintenance.
• Manage service schedules and travel efficiently within the designated territory.
• Maintain accurate service reports, including work performed, parts used, and time spent.
• Adhere to all safety regulations and company policies, ensuring a safe working environment.
• Order and manage spare parts inventory for service calls.
• Collaborate with engineering and sales teams to resolve complex technical issues.

Requirements

• Technical qualification in Mechanical Engineering, Electrical Engineering, or a related trade.
• Minimum of 5 years of experience as a Field Service Technician, preferably with heavy industrial equipment.
• Strong diagnostic skills for mechanical, electrical, and hydraulic systems.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Proficiency in using diagnostic tools and equipment.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record are mandatory.
• Willingness to travel frequently within the Randburg, Gauteng area and occasional overnight stays.
• Ability to work independently and manage time effectively.

Benefits

This position offers a highly competitive salary commensurate with experience and qualifications, along with performance bonuses and a company vehicle. Our client provides excellent opportunities for professional development, advanced technical training, and career growth within a reputable organization. You will be part of a dedicated team that values expertise and customer satisfaction. The role is based in the vibrant metropolitan area of Gauteng , offering a dynamic work environment. Join our client to work with cutting-edge technology and contribute to the success of industries relying on heavy equipment.