Field service technician

Pro Tem; Cape Town; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A leading engineering service provider in Cape Town is looking for a Field Service Technician to handle the installation, maintenance, and repair of industrial weighing and inspection equipment. Responsibilities include diagnosing technical faults, performing preventative maintenance, and engaging with customers. Candidates should have an Electrical Engineering qualification, experience in industrial equipment, and good fault-finding skills. The role requires travelling to customer sites and physical fitness to lift equipment.

Qualifications

• Proven experience repairing and installing industrial / PC based equipment.
• Ability to read wiring diagrams and schematics.
• Valid driver’s licence and willingness to travel.

Responsibilities

• Diagnose and resolve technical faults on-site and remotely.
• Install, commission, and maintain industrial weighing and inspection equipment.
• Complete service documentation and manage spare parts.

Skills

Fault finding and diagnostic skills

Knowledge of TCP/IP and Ethernet

Mechanical aptitude

Strong communication skills

Education

Electrical Engineering qualification or equivalent technical diploma

Job description

Role Summary:

• Field service technician responsible for installation, repair, maintenance, and fault finding of industrial weighing, inspection, and labelling equipment at customer sites

Core Responsibilities (Essential Only)

• Diagnose and resolve technical faults on-site and remotely
• Install, commission, and maintain industrial weighing and inspection equipment
• Perform preventative maintenance and breakdown repairs
• Troubleshoot PC based and processor controlled systems
• Configure and troubleshoot wired and wireless network connections
• Complete service documentation and manage spare parts in service vehicle
• Engage professionally with customers and identify service sales opportunities
• Travel to customer sites; work in industrial environments (incl. cold/freezer areas)

Minimum Requirements (Non-Negotiable)

• Electrical Engineering qualification (or equivalent technical diploma)
• Proven experience repairing and installing industrial / PC based equipment
• Ability to read wiring diagrams, schematics, and spare part breakdowns
• Strong fault finding and diagnostic skills
• Good knowledge of TCP/IP, Ethernet, and basic networking
• Solid mechanical aptitude
• Valid driver’s licence and willingness to travel
• Physically fit (able to lift ±35kg equipment)
• Strong Communication skills

Strong Advantages (Nice to Have)

• NRCS Verification Officer / Repairer registration
• Experience with weighing systems, inspection systems, or labelling equipment

Candidate Profile

• Customer focused, self-motivated, and reliable
• Able to work independently under pressure
• Flexible with working hours and trave