FIELD SERVICE TECHNICIAN - Senior

West Coast Personnel; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

West Coast Personnel is seeking an experienced technician to install, service, maintain and repair industrial doors and loading dock systems. You will diagnose electrical and mechanical faults, work on high-speed and sectional doors, motors and control systems, and conduct site inspections with precise measurements for installations.

The role demands hands-on field experience, the ability to work safely at heights, use hand tools and testing equipment, and provide excellent customer service

Qualifications

• Grade 12 or equivalent.
• 3+ years of electrical, mechanical or industrial technical experience with hands-on field-service exposure.
• Strong fault-finding ability in electrical and mechanical domains.

Responsibilities

• Install, service, maintain and repair industrial doors, automated door systems and loading dock equipment.
• Diagnose and resolve electrical and mechanical faults.
• Work on high-speed doors, sectional doors, motors and control systems.

Skills

Electrical fault-finding

Mechanical fault-finding

Hand tools

Power tools

Testing equipment

Industrial installations

Maintenance & repairs

Safety awareness

Working at heights

Customer relations

Education

Grade 12

Tools

Testing equipment

Power tools

Hand tools

Job description

What you'll be doing:

• Installing, servicing, maintaining and repairing industrial doors, automated door systems and loading dock equipment.
• Diagnosing and resolving electrical and mechanical faults.
• Working on high-speed doors, sectional doors, motors, control systems and related components.
• Conducting site inspections and assessing installation requirements.
• Taking accurate measurements and preparing equipment, tools and materials for installations.
• Performing preventative maintenance, emergency breakdown repairs and troubleshooting.
• Testing, commissioning and ensuring equipment operates safely and efficiently.
• Carrying out basic welding, fabrication and mechanical adjustments where required.
• Completing technical reports, service documentation and job cards accurately.
• Ensuring compliance with Occupational Health and Safety requirements.
• Providing technical guidance and support to junior technicians.
• Maintaining excellent customer relationships and ensuring a high standard of workmanship.

Minimum Requirements:

• Grade 12
• Minimum 3 years' relevant electrical, mechanical or industrial technical experience, with substantial hands-on field-service exposure.
• Strong electrical and mechanical fault-finding ability.
• Experience with industrial installations, maintenance and repairs.
• Confidence using hand tools, power tools and testing equipment.
• Ability and willingness to work safely at heights.
• Valid South African driver's licence.
• Physically fit and comfortable working in industrial environments.
• Good understanding of workplace safety procedures.
• Experience with industrial roller shutter doors, high-speed doors, automated doors or loading dock systems.
• Knowledge of motors, control panels, sensors and automated equipment.