Service Technician

Pro Tem; Johannesburg; On-site; ZAR 223,200 - 390,600; Full time

Benefits offered by this job

50% contribution to Medical Aid

Travel Allowance / Company car

Petrol card

Paid Overtime

Job summary

Pro Tem in Johannesburg seeks a qualified technician for diagnosing technical problems either remotely or at customer sites. Responsibilities include providing on-site repairs and installations along with preventative maintenance. Ideal candidates will have an associated degree in Electrical Engineering and experience with processor-controlled equipment.

The role offers a salary range of 20-35k depending on experience, along with benefits such as a medical aid contribution, travel allowance, and paid overtime.

Qualifications

• Experience in repair and installation of PC-based devices and processor-controlled equipment.
• Capable of handling equipment up to 35kg in unusual climates.

Responsibilities

• Diagnose technical problems remotely or on-site.
• Conduct on-site repairs and installations.
• Document service calls and manage spare parts inventory.
• Communicate effectively with customers regarding job-related topics.

Skills

Electrical Engineering

Reading wiring diagrams

Analytical skills for troubleshooting

Familiar with TCP/IP

Good PC hardware knowledge

Strong mechanical knowledge

Education

Associated degree in Electrical Engineering

Job description

Overview

Technical problem diagnosis remotely or at our customers' site

• Providing on-site repairs, installations, off-site remote troubleshooting
• Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required)
• Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner
• Set-up and troubleshoot both wired and wireless network connected devices
• Documentation of service calls
• Responsibility for the spare parts inventory in the service vehicle
• Proactive sales of our service products and services
• Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms)

Your qualifications

• Associated degree or equivalent Electrical Engineering
• NRCS verification officer/repairer a huge advantage
• Capable of reading wiring diagrams, schematics and spare part break downs
• Experience in repair and installation of PC based devices or processor-controlled equipment – such as weigh price labelling, inspection systems and industrial scales
• Good analytical skills for troubleshooting and diagnostics
• Familiar with TCP/IP based connections and other system bus protocols
• Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks
• Strong knowledge of mechanics

Offer

• Salary 20-35k depending on experience
• 50% contribution to Medical Aid & Retirement Annuity after probation (if they are paying currently, then we can discuss immediate contribution, but then they need to prove it is existing)
• Travel Allowance / Company car
• Petrol card
• Paid Overtime