Engineering Field Service Technician

Pump and abrasion Technologies; eMalahleni; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Pump and abrasion Technologies is seeking an Engineering Field Service Technician to provide on-site technical support, troubleshooting, repairs, and installation at customer sites in Mpumalanga.

You will train customers, document service activities, and collaborate with engineering teams to resolve issues while traveling to sites as required.

Qualifications

• Diploma/degree in Engineering or related field.
• Relevant trade test.
• Minimum 3 years in a similar role.
• Strong technical skills with engineering equipment.
• Excellent troubleshooting and problem-solving abilities.
• Customer-focused with strong communication.
• Ability to work independently in a fast-paced environment.
• Willingness to travel to customer sites.

Responsibilities

• On-site troubleshooting, repairs and maintenance of engineering equipment.
• Install and configure equipment at customer sites.
• Provide training and support to customers on equipment use.
• Communicate effectively with customers and internal teams for smooth service.
• Document service activities and maintain accurate work records.
• Collaborate with engineering teams to resolve technical issues.
• Participate in ongoing training and professional development.

Skills

Troubleshooting

Engineering knowledge

Customer service

Communication skills

Independence

Travel willingness

Education

Diploma or degree in Engineering or related field

Relevant trade test

Job description

Job Summary:

We are currently seeking a skilled Engineering Field Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our customers at their respective sites. This role will involve troubleshooting, repairs, and installation of equipment, as well as customer training and support.

Key Responsibilities:

• Perform on-site troubleshooting, repairs, and maintenance of engineering equipment
• Install and configure new equipment at customer sites
• Provide training and support to customers on the use and operation of equipment
• Communicate effective with customers and internal teams to ensure smooth service delivery
• Document all service activities and maintain accurate records of work performedCollaborate with engineering teams to identify and resolve technical issues
• Participate in ongoing training and professional development to stay current with industry trends and best practices

Qualifications:

• Diploma or degree in Engineering or a related field
• Relevant trade test
• Minimum of 3 years of experience in a similar role
• Strong technical skills and knowledge of engineering equipment
• Excellent troubleshooting and problem-solving abilities
• Customer-focused mindset with strong communication skills
• Ability to work independently and efficiently in a fast-paced environment
• Willingness to travel to customer sites as required