Engineering Field Service Technician

Pump and Abrasion Technologies; Mpumalanga; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Responsibilities include on-site repairs, equipment installation, training, and accurate record-keeping. Excellent communication and a customer-focused mindset are essential for success.

Qualifications

• Diploma or degree in Engineering or a related field.
• Strong troubleshooting and problem-solving abilities.
• Willingness to travel to customer sites as required.
• Excellent communication and customer-facing skills.

Responsibilities

• Perform on-site troubleshooting, repairs, and maintenance of engineering equipment.
• Install and configure new equipment at customer sites.
• Provide training and support to customers on the use and operation of equipment.
• Communicate effectively with customers and internal teams to ensure smooth service delivery.
• Document all service activities and maintain accurate records of work performed.
• Collaborate with engineering teams to identify and resolve technical issues.
• Participate in ongoing training and professional development to stay current with industry trends.

Skills

Troubleshooting

Customer-focused mindset

Independent worker

Travel willingness

Education

Diploma or degree in Engineering or related field

Job description

Job Summary:

We are currently seeking a skilled Engineering Field Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our customers at their respective sites. This role will involve troubleshooting, repairs, and installation of equipment, as well as customer training and support.

Key Responsibilities:

• Perform on-site troubleshooting, repairs, and maintenance of engineering equipment
• Install and configure new equipment at customer sites
• Provide training and support to customers on the use and operation of equipment
• Communicate effective with customers and internal teams to ensure smooth service delivery
• Document all service activities and maintain accurate records of work performedCollaborate with engineering teams to identify and resolve technical issues
• Participate in ongoing training and professional development to stay current with industry trends and best practices

Qualifications:

• Diploma or degree in Engineering or a related field
• Relevant trade test
• Minimum of 3 years of experience in a similar role
• Strong technical skills and knowledge of engineering equipment
• Excellent troubleshooting and problem-solving abilities
• Customer-focused mindset with strong communication skills
• Ability to work independently and efficiently in a fast-paced environment
• Willingness to travel to customer sites as required