Field Service Engineer

Placements24; Stellenbosch; Presencial; ZAR 300.000 - 500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Fuel allowance

Health insurance

Retirement fund benefits

Professional training and development

Paid time off

Descripción de la vacante

Placements24 is seeking a dedicated Field Service Engineer to join the team, primarily serving the Paarl, Western Cape region. This on-site role involves installation, maintenance, and repair of advanced industrial equipment, acting as the main technical contact for clients to ensure peak performance.

You will travel extensively to client sites, diagnose complex issues, and provide hands-on service while upholding safety standards and professional client relations.

Formación

• Bachelor's degree or diploma in Electrical or Mechanical Engineering or a related technical field.
• Minimum of 5 years of field service experience with industrial machinery.
• Strong knowledge of mechanical, electrical and electronic systems.
• Ability to read technical manuals, schematics and blueprints.
• Excellent diagnostic and problem-solving skills.
• Valid driver's license and willingness to travel.

Responsabilidades

• Install, configure, and commission new equipment at client sites.
• Perform routine preventive maintenance and inspections for optimal performance.
• Diagnose and troubleshoot mechanical, electrical, and software issues.
• Conduct timely repairs and replace parts to minimize downtime.
• Provide technical support and guidance on equipment operation and maintenance.
• Maintain detailed service reports with work performed and parts used.
• Follow all safety protocols and site regulations.
• Manage spare parts inventory for service vehicle and stock levels.
• Collaborate with internal engineering and support teams to resolve problems.
• Build and maintain strong client relationships through reliable service.

Conocimientos

Electrical systems

Mechanical systems

Diagnostics

Troubleshooting

Customer service

Communication

Field work

Reading schematics

Blueprints

Time management

Educación

Bachelor's or Diploma in Electrical/Mechanical Engineering or related technical field

Descripción del empleo

About the Role

Our client is looking for a dedicated and skilled Field Service Engineer to join their team, primarily serving the Paarl, Western Cape region. This role is critical for providing on-site technical support, installation, maintenance, and repair services for our advanced industrial equipment and systems. You will be the primary technical point of contact for clients, ensuring their machinery operates at peak efficiency and addressing any issues promptly. This is a hands‑on, field‑based position requiring significant travel to customer locations. The ideal candidate possesses strong diagnostic skills, a deep understanding of mechanical and electrical systems, and excellent customer service abilities. You will play a vital role in maintaining client relationships and upholding our company's reputation for reliability and technical excellence. Your commitment to providing high‑quality service will be instrumental in supporting our clients' operational success.

Key Responsibilities

• Install, configure, and commission new equipment and systems at client sites.
• Perform routine preventive maintenance and inspections to ensure optimal equipment performance and longevity.
• Diagnose and troubleshoot mechanical, electrical, and software issues with industrial machinery.
• Conduct timely and effective repairs, replacing parts as needed to minimize downtime.
• Provide technical support and guidance to clients on equipment operation and maintenance.
• Maintain detailed service reports, including work performed, parts used, and recommendations.
• Adhere strictly to all company safety protocols and site‑specific safety regulations.
• Manage spare parts inventory for service vehicle and ensure adequate stock levels.
• Collaborate with internal engineering and support teams to resolve complex technical problems.
• Build and maintain strong relationships with clients through professional and reliable service.

Requirements

• Bachelor's degree or diploma in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 5 years of experience in a field service role, preferably with industrial machinery.
• Strong knowledge of mechanical, electrical, and electronic systems.
• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
• Excellent diagnostic, troubleshooting, and problem‑solving skills.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively in a field environment.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned service territory, including occasional overnight stays.
• Physical ability to lift equipment, work in various environmental conditions, and perform hands‑on tasks.

Benefits

• Competitive salary package.
• Company vehicle and fuel allowance.
• Health insurance and retirement fund benefits.
• Opportunities for advanced technical training and professional development.
• A supportive team environment and strong company backing.
• Paid time off and holidays.
• Exposure to a wide range of industry‑leading equipment.
• Performance‑based incentives.