Field Service Electrical Engineer

Placements24; Paarl; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Company-provided vehicle

Health, dental and vision coverage

Per diem travel allowance

Ongoing training and certification

Job summary

Placements24 is seeking a Field Service Electrical Engineer to support clients in the Paarl, Western Cape region. You will provide on-site technical support, troubleshooting, and maintenance for electrical systems and equipment, traveling extensively as needed.

The role demands hands-on problem-solving, strong communication with clients, and the ability to manage a service schedule independently. A relevant electrical engineering qualification and 4+ years of field service experience are

Qualifications

• Bachelor's degree or National Diploma in Electrical Engineering or related field.
• At least 4 years in field service or technical support for industrial equipment.
• Strong troubleshooting across electrical, electronic, and control systems.
• Ability to read electrical schematics and technical manuals.
• Willingness to travel regularly within Paarl region and nationally.
• Valid driver's license and a clean driving record.

Responsibilities

• Provide on-site technical support, troubleshooting, and repair of electrical systems and industrial equipment.
• Diagnose and resolve complex electrical and electronic issues.
• Perform preventative maintenance and scheduled servicing of equipment.
• Install, commission, and test new electrical systems and components.
• Conduct customer training on equipment operation and maintenance.
• Generate detailed service reports with findings and recommendations.
• Maintain an inventory of spare parts and tools, ensuring proper usage and care.
• Collaborate with the engineering and support teams to provide feedback on product performance and issues.
• Ensure compliance with safety regulations and company procedures during site visits.
• Build and maintain strong relationships with clients through professional service.

Skills

Troubleshooting

Electrical schematics

PLC/Automation knowledge

Customer service

Time management

Education

Bachelor's degree / National Diploma in Electrical Engineering

Tools

PLC

VFD

Industrial automation components

Job description

About the Role

Our client, a leader in industrial machinery and automation, is seeking a dynamic Field Service Electrical Engineer to support their clients in the Paarl, Western Cape region. This role is vital for providing on-site technical support, troubleshooting, and maintenance for complex electrical systems and equipment. The ideal candidate will possess strong diagnostic skills, a hands-on approach, and excellent customer service abilities. You will be the primary technical point of contact for clients, ensuring the optimal performance and reliability of our client's products. This is an excellent opportunity for an independent and resourceful engineer who enjoys problem-solving in diverse field environments. Our client is committed to providing exceptional customer support and maintaining strong client relationships. We are looking for an individual who can effectively diagnose electrical faults, perform repairs, and conduct preventative maintenance. The position requires a willingness to travel extensively within the designated service area and potentially beyond. You will work autonomously, managing your schedule and prioritizing service calls to minimize downtime for clients.

Key Responsibilities

• Provide on-site technical support, troubleshooting, and repair of electrical systems and industrial equipment.
• Diagnose and resolve complex electrical and electronic issues.
• Perform preventative maintenance and scheduled servicing of equipment.
• Install, commission, and test new electrical systems and components.
• Conduct customer training on equipment operation and maintenance.
• Generate detailed service reports, documenting work performed and recommendations.
• Maintain an inventory of spare parts and tools, ensuring proper usage and care.
• Collaborate with the engineering and support teams to provide feedback on product performance and issues.
• Ensure compliance with all safety regulations and company procedures during site visits.
• Build and maintain strong relationships with clients through professional and effective service.

Requirements

• Bachelor's degree or National Diploma in Electrical Engineering or a related field.
• Minimum of 4 years of experience in field service or technical support for industrial equipment.
• Strong troubleshooting skills for electrical, electronic, and control systems.
• Proficiency in reading electrical schematics and technical manuals.
• Familiarity with PLCs, VFDs, and industrial automation components.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage time effectively.
• Willingness to travel regularly within the Paarl, Western Cape region and occasional national travel.
• Valid driver's license and a clean driving record.

Benefits

• Competitive base salary plus performance-based service incentives.
• Company-provided vehicle, fuel card, and mobile phone.
• Comprehensive health, dental, and vision coverage.
• Per diem allowance for travel and overnight stays.
• Ongoing training and certification opportunities.
• Retirement savings plan.
• Opportunity to work with cutting-edge technology in Paarl, Western Cape.