Field Service Engineer - Heavy Machinery

Placements24; Vereeniging; On-site; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Travel expense reimbursement

Training and certification

Paid annual leave

Sick leave

Laptop and mobile phone

Career growth

Job summary

Placements24 is seeking a skilled Field Service Engineer to service heavy machinery in Vereeniging, Gauteng. The role requires hands-on mechanical and electrical diagnostics, on-site installation, maintenance, and repairs to maximise uptime for clients.

You will travel regionally, read schematics, train customer personnel, and ensure accurate service reports while upholding safety standards. A trade qualification or engineering degree and 7+ years of relevant experience are expected.

Qualifications

• Trade qualification or engineering diploma/degree is required.
• 7+ years of experience as a Field Service Engineer or similar role with heavy industrial machinery.
• Strong mechanical and electrical aptitude including hydraulics and pneumatics.
• Proficiency with diagnostic equipment and tools for heavy machinery.
• Ability to read and interpret complex technical manuals and schematics.
• Excellent problem-solving and communication skills.
• Valid driver’s license with clean record; willingness to travel.
• Ability to work independently in a demanding field environment.

Responsibilities

• Perform on-site installation, commissioning, troubleshooting, and repair of heavy machinery.
• Conduct preventative maintenance and inspections to ensure equipment reliability.
• Diagnose mechanical, hydraulic, and electrical issues using diagnostic tools.
• Interpret manuals, blueprints, and schematics.
• Provide technical guidance and training to customer personnel.
• Respond promptly to service calls and resolve issues efficiently.
• Maintain accurate service reports, parts used, and time spent.
• Manage spare parts inventory and ordering.
• Collaborate with engineering and sales to provide feedback.

Skills

Mechanical aptitude

Electrical aptitude

Diagnostic tools

Problem solving

Communication

Time management

Education

Trade qualification (Mechanical/Electrical)

Engineering diploma/degree

Tools

Diagnostic equipment

Job description

About the Role

Our client is actively seeking a highly skilled and experienced Field Service Engineer specializing in heavy machinery to join their dedicated team in Vereeniging, Gauteng. This role demands a professional with a robust background in mechanical and electrical systems, capable of performing complex diagnostics, repairs, and maintenance on large-scale industrial equipment. The Field Service Engineer will be responsible for ensuring maximum uptime and operational efficiency for clients, providing on-site technical expertise and solutions. This is a demanding but highly rewarding position for individuals who thrive in challenging environments and possess exceptional problem-solving skills. You will be the face of our client's service division, building strong relationships with customers and upholding the company's reputation for excellence. The role requires extensive travel within the specified region.

Key Responsibilities

• Perform on-site installation, commissioning, troubleshooting, and repair of heavy machinery.


• Conduct routine preventative maintenance and inspections to ensure equipment reliability.


• Diagnose complex mechanical, hydraulic, and electrical issues using advanced diagnostic tools.


• Interpret technical manuals, blueprints, schematics, and service bulletins.


• Provide technical guidance and training to customer personnel on equipment operation and maintenance.


• Respond promptly to service calls and resolve customer issues efficiently.


• Maintain accurate and detailed service reports, including work performed, parts used, and time spent.


• Manage spare parts inventory and ensure timely ordering of necessary components.


• Collaborate with the engineering and sales departments to provide feedback and support.


• Uphold the highest standards of safety and professionalism at all times.

Requirements

• Trade qualification (e.g., Mechanical Fitter, Electrician) or a relevant engineering diploma/degree.


• Minimum of 7 years of experience as a Field Service Engineer or in a similar technical role, specifically with heavy industrial machinery (e.g., mining equipment, construction machinery, agricultural equipment).


• Strong mechanical and electrical aptitude, with experience in hydraulics and pneumatics.


• Proficiency in using diagnostic equipment and tools specific to heavy machinery.


• Ability to read and understand complex technical documentation and schematics.


• Excellent problem-solving, analytical, and critical thinking skills.


• Strong customer service and communication skills.


• Ability to work independently and manage time effectively in a demanding field environment.


• Valid driver's license and a clean driving record.


• Willingness to travel extensively and work flexible hours, including occasional weekends.

Benefits

• Highly competitive salary package with annual performance reviews and potential increases.


• Comprehensive medical aid and retirement fund benefits.


• Company vehicle, fuel card, and travel expense reimbursement.


• Opportunities for advanced training and certification on new machinery.


• Generous paid annual leave and sick leave.


• Exposure to a wide range of cutting-edge heavy machinery.


• A supportive and experienced technical team.


• Potential for overtime earnings.


• Career growth opportunities within a leading industrial solutions provider.


• Company-issued mobile phone and laptop.