Field POS Install & Support Technician — Go-Lives & After-Hours

Lesaka Technologies; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Lesaka Technologies in Pietermaritzburg is seeking an Installation & Support Technician to join the Merchant Division (Hospitality). You will install and configure POS hardware and software at client sites, set up POS and Back Office systems, manage go-lives, and provide hands-on support across KwaZulu-Natal.

You will train client staff, hand over ready-for-operation, collaborate with the regional technical team, and take ownership of installations and support tasks, including after-hours

Qualifications

• IT qualification (A+ and N+ highly recommended).
• Windows networking experience required.
• 3–5 years IT/technical support experience.
• Strong technical support background.
• Excellent English communication (written & verbal).
• Strong problem-solving skills.
• Ability to work independently with minimal supervision.
• Willingness to travel across KZN and own a reliable vehicle.

Responsibilities

• Install and configure POS hardware and software at client sites.
• Set up POS and Back Office systems (stock control, administration, reporting).
• Manage go-lives with after-hours support and hand-holding.
• Provide technical and software support during business hours.
• Deliver after-hours standby support per regional roster.
• Train client staff on POS and Back Office systems.

Skills

Windows networking experience

3–5 years IT/technical support

English communication

Problem-solving

Independent worker

Travel willingness across KZN

Own reliable vehicle

Education

IT qualification (A+ and N+ recommended)

Job description

Lesaka Technologies in Pietermaritzburg is seeking an Installation & Support Technician to join the Merchant Division (Hospitality). You will install and configure POS hardware and software at client sites, set up POS and Back Office systems, manage go-lives, and provide hands-on support across KwaZulu-Natal.

You will train client staff, hand over ready-for-operation, collaborate with the regional technical team, and take ownership of installations and support tasks, including after-hours