Field POS Install & Support Technician

Lesaka Technologies; Mbombela (Nelspruit); Presencial; ZAR 180 000 - 280 000; Tempo integral

Resumo da oferta

Lesaka Merchant Division (Hospitality) in Nelspruit is seeking an Installation & Support Technician to deliver POS installations and client training across the region.

You will install and configure POS hardware/software, support go-lives, and provide after-hours standby support as needed. The role requires IT qualifications, Windows networking experience, 3–5 years in IT, and a customer-centric, independent work style with willingness to travel.

Qualificações

• An IT qualification (A+ and N+ highly recommended).
• Windows networking experience.
• 3–5 years of experience in the IT or technical support field.
• Strong technical support background (essential).
• Excellent English communication skills (written & verbal).
• Strong problem-solving capabilities.
• Ability to work independently with minimal supervision.
• Willingness to work irregular hours and travel long distances.
• Your own reliable vehicle.

Responsabilidades

• Installing and configuring POS hardware and software at client sites.
• Executing POS and Back Office setups (stock control, administration, reporting).
• Managing go-lives, including after-hours support and hand-holding.
• Ensuring all installations meet quality, compliance, and SOP standards.
• Providing technical and software support during business hours.
• Delivering after-hours standby support as per regional roster.
• Training client staff on POS and Back Office systems.
• Ensuring clients are confident and operational before handover.
• Obtaining client readiness and sign-off where applicable.
• Collaborating with the regional technical team.
• Taking ownership of allocated installation sections.
• Supporting team continuity during critical operational periods.
• Taking full responsibility for assigned installations and support tasks.

Conhecimentos

Windows networking

English communication

Independent work

Travel readiness

Own vehicle

3–5 years IT experience

Problem-solving

Formação académica

A+ certification

Network+ (N+)

Descrição da oferta de emprego

Lesaka Merchant Division (Hospitality) in Nelspruit is seeking an Installation & Support Technician to deliver POS installations and client training across the region.

You will install and configure POS hardware/software, support go-lives, and provide after-hours standby support as needed. The role requires IT qualifications, Windows networking experience, 3–5 years in IT, and a customer-centric, independent work style with willingness to travel.