External Sales & Service Leader: Grow Accounts

Fnb South Africa; Pietermaritzburg; On-site; ZAR 360,000 - 600,000; Full time

Job summary

FNB South Africa seeks an External Sales and Service Advisor Lead to drive sales within the assigned area, applying established processes and delivering exceptional service to clients in Pietermaritzburg.

You will engage with clients to meet needs, build relationships, and achieve targets while complying with FAIS/NCA governance standards. The role requires relevant regulatory qualifications and a proactive, client-focused mindset.

Qualifications

• Completed FAIS NQF Level 5 qualification or higher.
• Completed First Level Regulatory Examination.
• Experience in implementing sales processes within financial services is preferred.

Responsibilities

• Apply established sales processes within area of responsibility to achieve targets.
• Build and sustain strong client relationships through effective engagement and service delivery.
• Deliver end-to-end client management, including the application and onboarding process.
• Maximise cross-sell opportunities within client portfolios.
• Monitor market trends and keep governance and compliance in mind during sales activities.

Skills

Sales targets

Client relationships

Service delivery

Cross-selling

Market needs analysis

Education

FSCA FAIS NQF Level 5 qualification

First Level Regulatory Examination

Job description

FNB South Africa seeks an External Sales and Service Advisor Lead to drive sales within the assigned area, applying established processes and delivering exceptional service to clients in Pietermaritzburg.

You will engage with clients to meet needs, build relationships, and achieve targets while complying with FAIS/NCA governance standards. The role requires relevant regulatory qualifications and a proactive, client-focused mindset.